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SNOW Configuration Manager

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Expert In Recruitment Solutions

2024-10-02 21:39:36

Job location Durham, North Carolina, United States

Job type: fulltime

Job industry: Other

Job description

Job Requirement

• Provides SNOW expertise to support discussions and propose solution designs for the Requested Items, Incident Ticket, and Demand modules.

• Provides support for SNOW updates, including review of existing RITM configurations and recommends changes to better align with new business processes.

• Performs feasibility analysis on integration with Jazz and JIRA; and assesses proposed enhancements for integration with Remedy.

• Develops SNOW documentation as it applies to EHRM as required

• Executes on critical path activities in support of enhancing the SNOW solution, as guided by the PM and Technical Leads

• With approved requirements, designs, modifies, and tests functions in SNOW to improve efficiency and effectiveness of the end user community

Minimum qualifications:

• 10+ years of professional work experience

• Experience managing Information Technology related projects

• Well versed in life cycle and project management methodologies

• Experience in tracking costs, schedule and performance progress

• Able to identify and mitigate risks.

• Bachelor's Degree in Engineering, Computer Science, Systems, Business or related scientific /technical discipline or an additional 8 years of relevant experience may be substituted for degree requirements

Preferred qualifications:

• Experience in the VA

• Experience implementing electronic health records

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