Data Entry/ Claims specalist

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Job description

Job Description

Supports and promotes change management and/or departmental/enterprise initiatives within assigned area(s) of responsibility.

Meets or exceeds departmental quality and service standards.

Delivers routine work independently, in accordance with established procedures and guidelines, in a timely manner and meets deadlines appropriately.

Makes routine & non-routine decisions, applying limited but increasingly more discretion within role except for matters of significance which affect the business as a whole or a significant part of it, in accordance with established procedures & guidelines

Determines eligibility and confirms effective dates for benefit elections based on contractual guidelines.

Leverages critical thinking and problem-solving skills to create and modify member level records across multiple products, applications, platforms.

Maintains accurate member records by verifying dates, names, salary figures, and other information provided by groups.

Applies policy provisions for effective dates, evidence of insurability and other pertinent information to determine necessary changes.

Considerate of what the customer will experience in all actions. Recognizes what needs to be done to meet customer needs and demonstrates flexibility and responsiveness on system work independently.

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