Practice Administrator II

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Job description

Overview:

The Practice Administrator II manages the overall health and functions of 5-8 practices or 25-39 overall providers, which may be a mix of primary care and specialty practices. Complexity of practices such as multiple embedded specialties/sub-specialties with complex procedures or modalities may be considered in place of locations and providers. The Practice Administrator II is responsible for ensuring site leadership is in place and that the Practice is executing at target or stretch performance for a majority of true north and financial metrics.

Talent Pool: Professional/Management

Responsibilities:

Ensures maximum access availability and volumes by optimizing provider templates, resolving barriers to provider productivity, and enhancing patient-facing time in order to improve patient satisfaction and practice revenue.
Maintains benchmark staffing levels, fosters team engagement, and empowers teams to address daily issues and barriers, collaborating with the Director to recruit providers and promptly resolving provider-related issues when they arise.
Engages with the Director and providers on provider contracts, demonstrating a deep understanding of Resource-Based Relative Value Scale (RBRVS) and its impact on reimbursement and compensation, ultimately enhancing provider relations and practice profitability.
Enforces adherence to internal policies, procedures, and regulatory requirements within the business units, ensuring compliance to maintain a high standard of patient care and operational excellence.
Manages TNM outcomes for each business unit, establishing process metrics in collaboration with site leaders to measure daily TNM progress, and proactively revises processes and procedures to take corrective actions when metrics lag behind, ensuring continuous improvement in patient care and operational efficiency.
Drives the achievement of financial targets within the business units, regularly analyzing financial data, implementing corrective actions for variances, overseeing proper financial procedures, including cash handling, charging, coding, and revenue cycle, and taking accountability for revenue cycle outcomes, including actions to improve revenue/accounts receivable.
Performs other duties as assigned.

Qualifications:

EDUCATION:

Required: Associate's degree in business, Finance or Healthcare related field; ACMPE or related certification within 1 year
Preferred: BA/BA in business, finance, healthcare or related field

EXPERIENCE:

Required: 4 years in Medical Practice total, 3 Years of Practice Leadership experience
Preferred: 5 or more years of progressively responsible experience in a business office or a medical practice is desirable

LICENSURE/CERTIFICATION/REGISTRY/LISTING:

Required: MGMA ACMPE or NHI CMOM or related certification in Medical Practice Management

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