Night Time Dispatcher

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Job description

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Overview

Looking for an opportunity to make a difference? Then you may have found your next career move. We're looking for a night time Dispatcher to join our team and help connect America. Hours will be 8pm - 7am, Wednesday - Saturday. This positions will Dispatchers provide comprehensive administrative duties in support of the company's Dispatch function. A successful Dispatcher shall communicate with field workers, customers, and homeowners, providing information necessary to complete the field work. This includes but is not limited to providing support with troubleshooting, providing "as-builds", directions to a location, and plant fiber information.

The Dispatcher will receive close-out information from the field and input the work information into various databases to fully close out each location. Efficiency and accuracy in transferring this information into databases are paramount for a Dispatcher's success.

What you'll do

Completion of high-level tasks in support of an assigned department/project

Receive, organize, file, and maintain documents and/or data for an assigned department/project

Maintain and update various databases

Communicate with employees, contractors, vendors, and/or customers to assist assigned department/project

Read, interpret, and input data in support of an assigned department/project

Additional duties as assigned

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Who we are looking for

2 years of related work experience

Proficient in the use of office hardware and software. (PCs, Tablets, Printers, Copiers, Microsoft, Google, etc.)

Ability to work flexible schedule and be part of an on-call rotation

Primary shift will be 8pm - 7am Wednesday - Saturday

Excellent Customer Service skills and strong English language skills both oral and written

Work safely, with or without supervision

Read, understand, interpret, input and analyze data with a high degree of accuracy and completeness

Excellent manual dexterity

Ability to organize workload to determine priority of duties

Communicate with Company personnel, customers, and contractors to ensure tasks are completed

Function effectively in a high-stress situation

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What you'll get

Medical, Dental, Vision and Prescription Plans

Flexible Spending Accounts

Short and Long Term Disability

Supplemental Life and AD&D

401(k) Retirement Savings w/ Company Match

Stock Purchase Plan

Company Discounts

Legal Insurance

Paid Time Off and Holidays

Who we are

We are a company united in our vision of connecting America. Our culture is grounded in and shaped by our values. These values act as our behavioral compass and guide how we interact with each other, our customers, and the communities in which we operate. Across our teams, we strive to treat each other with respect, value different perspectives and experiences, keep our and others' safety top of mind, and uphold the highest ethical standards.

Our company supplies the single most critical resource telecom service providers need: skilled people. We serve the nation from more than 500 field offices and are unparalleled in scope and scale.

Our talented workforce of over 15,000 employees provides a wide array of specialty services including construction, engineering, underground facility locating, fulfillment, and program management.

We provide opportunities for our people to learn and develop the skills and knowledge to be successful in their current role as well as to prepare them for future growth within the company. Join us!

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Our Company is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind including, based on disability and protected veteran status. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws.

The Company also prohibits harassment of applicants or employees based on any of these protected categories. It is also the Company's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. Please visit the following URL to view the EEO is the Law poster and the Supplement. ()

The Company also does not consider criminal convictions to be an absolute bar to employment and will consider qualified applicants with criminal histories.

Applicants applying for positions in Illinois are not required to disclose arrests or sealed or expunged records of convictions.

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