Critical Facilities Technician

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Job description

Overview This position is responsible for the functionality of equipment within the Bank's Data Centers. Ensures all electrical, mechanical, fire, and life safety equipment is fully operational through inspection, maintenance, and repair. Responds immediately to emergency issues and monitors onsite vendors when outside consultation is necessary. Provides daily support to data center activities by maintaining crucial equipment uptime and resolving work order requests. Maintains on call readiness to react to any issues that may arise while scheduled for on call duty. Work schedule and hours: Saturday-Sunday 12:00PM - 12:00AM / Monday -Tuesday 4:00PM - 12:00PM Responsibilities Facility Support - Maintains equipment crucial for operating abilities, health and safety, and emergency response through regular inspection, conducting repairs, and addressing work order requests. Performs preventative maintenance and assists in facility inspections and reports. Aids in ensuring compliance with local, state, and federal regulations in addition to corporate policies. Supports equipment that must maintain better than 99.8% uptime. Coordination - Partners with business units, managers, and other stakeholders on planned and completed work, risks, and impacts. Communicates clearly to identify and respond to ongoing equipment issues, and updates appropriately upon resolution. Vendor Management - Assists with vendor oversight including effective work order communications, service ticket management, performance & accountability monitoring, and vendor procurement activities. Emergency Response - Responsible for being on-call in emergency work situations and inclement weather. Qualifications Bachelor's Degree and 1 years of experience in Senior Base Building, facilities technician, or intermediate critical facilities OR High School Diploma or GED and 5 years of experience in Senior Base Building, facilities technician, or intermediate critical facilities Preferred Education: Technical Trade School with applicable certificationsPreferred Area of Study: Major Mechanical, Electrical, or HVACPreferred Area of Experience: Critical Facilities working in Data CentersLicense or Certification Type: Valid driver's license RequiredSkill(s): Technical background with a focus on HVAC systems, Uninterruptible Power Supply (UPS), Power Distribution Unit (PDU), transformers, and generators, Understanding of electrical and mechanical calculations required to maintain a data center environment, Ability to read, analyze, and interpret technical procedures, blue prints and diagrams, building codes, and OSHA codes, Understanding of National Electric Code and data processing environments, Ability to work in both indoor and outdoor environments with exposure to noise, fumes, heat, cold, etc., Ability to lift 50 lbs., climb and work off a ladder, and wear appropriate safety gear, Must reside within an acceptable distance from the primary location of work - 30 miles or 45 minutes First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here:

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