Accounts Receivable Coordinator

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Job description

About the Practice:
Triangle Family Dentistry's AB&B Management is the central billing office for multiple dental practices that provides the following services without patient interface: insurance verifications for treatment, database management for insurance plans, and maintain current eligibility status for patients to ensure proper coverage.

Job Description:
The AR Coordinator is responsible for generating and managing Accounts Receivable reports for multiple dental offices. This role includes following up on outstanding insurance claims and balances, addressing problem EOBs (Explanation of Benefits), and managing denied claims to ensure timely resolution and payment.

Responsibilities:
Accounts Receivable Management:

Complete Accounts Receivable reports on an assigned schedule, reviewing accounts for outstanding insurance claims and balances.

Proactively call and follow up with insurance companies regarding claims issues and non-payments.

Refile claims as necessary based on information provided by insurance companies.

EOB and Denial Management:

Review returned EOBs for accuracy and needed actions.

Gather information for appealing claims that have been denied due to verification issues; collaborate with the Dental Office for necessary details.

Triage claims with missing information or attachments to the Claims Coordinator for re-filing with the required documentation.

Ensure corrected claims are triaged to the Claims Coordinator for resolution.

Reporting and Analysis:

Conduct monthly reports for all orthodontic case starts within the company.

Assist the AR Department with account reviews for orthodontic insurance claims as part of the Lingering Accounts report.

Administrative Responsibilities:

Participate in special projects and tasks as assigned by the Billing Office Manager.

Assist in training new team members in both home office and dental office settings.

Attend and actively contribute to monthly meetings.

Report any grievances or issues to the Billing Office Manager promptly.

Qualifications:
2+ years of previous dental experience in accounts receivable, dental billing, or insurance claims processing.

Ability to demonstrate initiative, dependability and promptness.

Demonstrate the use of sound judgement, problem solving, and independent thinking.

Strong communication skills, both verbal and written.

Detail-oriented with excellent organizational skills.

Proficiency in dental billing software and Microsoft Office Suite (Excel, Word).

Application Process:

Interested candidates are invited to submit their resume and a cover letter outlining their qualifications and experience related to this position.

Benefits Offered:
Competitive Salary: We offer a salary package that recognizes and rewards your expertise.

Comprehensive Insurance: Enjoy peace of mind with health, dental, and vision coverage.

Future Planning: Secure your financial future with our retirement savings plan.

Growth and Learning: Access ongoing education and training to enhance your skills.

Time for You: Paid time off and holidays to recharge.

Career Advancement: Unlock your potential with opportunities for professional development and growth.

This position typically operates in an office setting.

Possible hybrid remote schedule for the right candidate.

Requisition Number:
(phone number removed)

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