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Windows 11 Migration Analyst / SCCM Administrator

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ICONMA, LLC

2024-11-07 06:39:43

Job location Wilson, North Carolina, United States

Job type: fulltime

Job industry: Administration

Job description

Windows 11 Migration Analyst / SCCM Administrator

Location: Remote

Duration: 11 months with possible contract to hire

Description:

Initial/Primary Project Name(s): Windows 11 Migration Project

Business Initiative/Purpose: Support the Migration of 50,000 Windows 10 devices to Windows 11

Role Responsibilities:

Troubleshoot & remediate SCCM client on endpoints

Troubleshoot & remediate endpoint drive space issues

Troubleshoot & remediate endpoints that are failing to upgrade to Windows 11

Troubleshoot & remediate application and patch deployments to updated Windows 11 endpoints

Create, document and close tickets in Service Now

Must Have Skills/Prior Experiences:

SCCM Operations knowledge, including client logs, collections, etc.

Helpdesk knowledge

Windows 10 & 11 workstation troubleshooting

Ability to communicate effectively with other teams

Prior Windows 7 to Windows 10 enterprise migration

Experience with Service Now, creating and closing tickets

Plus/Nice to Have Skills/Prior Experiences:

SCCM Application and Patch deployment remediation.

Run reports from SCCM's reporting server

Experience with Client Center for Configuration Manager

As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.

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