Delivery Ops - Print Production Level 2

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Job description

Once selected, you should be eligible for the pass-through Drug Test and Background Test.

Company vehicle will be provided (Driving required - 25% to 50%)

Role: Print Production Level 2

Location: Winston Salem NC 27104

Contract Duration: 12 Months (Possibly Extension)

Shift Hours: Monday to Friday 8:00 am to 5:00 pm

The Print Associate is responsible for managing the print request life cycle to meet client specifications. Each print request will flow through four major stages Pre-Press, Print, Finishing and Distribution. During the Pre-Press the job is prepared using a Windows based interface to build the print job. This includes but is not limited to selecting print type, color matching, single vs. double sided printing and coalition settings. Once complete the job cycles the Print stage where the request is managed at the machine. During this stage the Print Associate is responsible for maintaining the device by loading additional paper, loading color paper, clearing paper jams, replacing staples, etc. The Finishing stage encompasses completing the print request through binding, book making, cutting or other finishing means. The final stage Print Distribution includes boxing and prepping the print requests to move to mail rooms or other distribution methods. The Print Associate should be able to stand for long periods of time and lift boxes up to 30 pounds. Basic understanding of Windows operating systems and Microsoft Office Suite (Word, Excel and Outlook).

ESSENTIAL FUNCTIONS:-

Possesses skills and competencies to deliver intermediate contracted customer requirements (document assembly and finishing).

Tasks and activities are defined and routine.

Ability to lift to 50 pounds

Point of contact to receive, review, and electronically log customer jobs

Operate standard finishing equipment (e.g. paper cutters, inserters, laminating, and hole punchers) - Operate office/production equipment (printer, copier, fax, scan)

Apply asset tags to office equipment and update the database

Track and coordinate the move, add, or change of office equipment assets at customer accounts Clean and maintain office equipment when necessary

Process and distribute incoming and outgoing faxes, log for billing purposes

Process basic forms and update information using a PC

Wrap, pack, label, and ship the finished product

Collect and submit meter reads

Maintain appropriate supply inventory, and distribute supplies as required

Problem solve issues to complete production, delivery, and output requirements

Perform quality inspection before, during, and after the output of each production run

Sort and scan hardcopy materials or other mediums for use in printed documents or digital format; specific application training may be required and provided

Collect data and respond to print/copy equipment issues by contacting service personnel using specific PC applications

Operate high-volume printers and copiers

Estimate, schedule, and track incoming production jobs

Track and store jobs as customer requires for reuse at a future date, including file back-up- Inspect files for problem areas, including fonts, image resolution, and image registration Index electronic materials to media such as CDROM, disk, or tape, for reproduction and distribution Integrate variable data files into printed format using templates provided File/document conversion (utilizing standard software)

Perform operator maintenance on equipment

Maintain reporting logs and information for billing

Track and store jobs as the customer requires for reuse at a future date, including file backup

Perform minimal training to customer end-users on equipment

May develop work processes or templates

May operate high-volume folding and inserting mail equipment

SKILLS: -

Able to demonstrate Computer Skills- Functional knowledge of PC (keyboard functions, mouse, etc.) - Able to demonstrate Intermediate use of MS Office (Word, Excel, PowerPoint), Web, Internet, and Intranet Create spreadsheets Use standard formulas Sort Filter, and create graphs Import/export information Embed files into applications Move data between Word and Excel

Able to demonstrate the ability to use/locate devices (drives, files, printers) attached to the network

Able to demonstrate the ability to send and receive emails, find, open, and save documents and files, perform data entry

Able to demonstrate the ability to use Internet Explorer for web browsing, send documents to the preconfigured printer

Able to demonstrate basic math skills (division, multiplication, percentages)

Able to demonstrate business maturity and professionalism

Workers acting as first responders require basic use of MS Office, sufficient to maintain reporting in Excel; web access knowledge and Internet skills, plus proficiency in PC connectivity to printers as well as printer configuration (setting default parameters)

EXPERIENCE: Experience in a Customer Service environment (minimum 1 year)

EDUCATION: -

Minimum: High School Diploma or equivalent.

Required: Post-high school technology training or experience

EDUCATION VERIFICATION: Yes

Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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