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Patient Financial Services Counselor

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Essentia Health

2024-11-05 18:45:42

Job location Fargo, North Dakota, United States

Job type: fulltime

Job industry: Banking & Financial Services

Job description


Job Description
Job Description: Provides financial counseling to patients for their services at Essentia Health in-person and virtually. Provides assistance with navigating Essentia Health's payment options, Medicaid eligibility, and financial assistance programs. May also perform self-pay liability price estimates. In addition, this position performs account analysis to evaluate, develop and implement an action plan to educate guarantors and help resolve their financial responsibilities. This position may also be required to assist with patient phone inquiries from the Patient Financial Services call center. Qualified candidates will demonstrate a customer service orientation which consistently aims at exceeding patient expectations and contributes positively to the greater working environment.
Education Qualifications:

Key Responsibilities:

  • Knowledge in registration, coding, insurance billing and payment methodology, self-pay collections, and exceptional customer service skills

Educational Requirements:

  • Some trade course classes in accounting, business, and/or communications would be very beneficial in this position

Required Qualifications:

  • 2 years of experience in Financial Counseling, Self-Pay Collections, Call Center, Billing and/or Health Care

Licensure/Certification Qualifications:

Minimum of a high school education.

Some trade course classes in accounting, business, and/or communications would be very beneficial in this position.


Job Location: 32nd Avenue Building

Shift Rotation: Day Rotation (United States of America)

Shift Start/End: 8:00 am/4:30 pm

Hours Per Pay Period: 80

Compensation Range: $18.33 - $27.50 / hour

Union:
FTE: 1

Weekends: No

Call Obligations:
Sign On Bonus:

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