Residential Cleaning Manager

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Job description

The duties include but are not limited to:

• Screens job applicants, hires new employees, and recommends promotions, transfers, and dismissals.


• Complete cleaner orientation.


• Train new cleaners


• Monitor cleaning supply stocks to ensure adequate supplies.


• Issues supplies and equipment to workers.


• Work to make sure the schedule is filled with cleaners.


• Perform QA on One Time, First Time and Re-cleans.


• Perform, random QA checks


• Execute verbal warning, write ups and termination letters.


• Keep detailed log of every infraction for each cleaner.


• Perform cleaning duties in cases of emergency or staff shortage.


• To ensure all works carried out by the cleaning staff as set out in their job descriptions.


• Investigating complaints regarding unsatisfactory cleanings, by inspecting the job and taking notes of what was missed.


• Responsible for keeping team encouraged and motivated.


• Maintaining a low level of employee drama and issues.

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