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Administrative Assistant - Sales

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WesternScott Fetzer

2024-11-16 01:49:49

Job location Westlake, Ohio, United States

Job type: fulltime

Job industry: Other

Job description

Essential Duties, Responsibilities and Authorities

Include the following. Other duties may be assigned.

What You'll Do

  • Document Management: File purchase orders, picks, and bills of lading daily to keep records organized and accessible.
  • Customer Support Requests: Receive and expedite requests for certifications and process credit card payments.
  • Mail & Visitor Management: Distribute daily mail and manage front-lobby duties, including greeting and announcing visitors.
  • Quotation Handling: Answer requests for quotes (RFQs) to support customer inquiries.
  • Report Processing: Compile and process customer-specific reports in Excel to meet tailored requests.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge of:

Experience: 3-5 years in a similar role within Sales Administration or Customer Service is preferred.

Skills/Ability to:

Skills:

    • Proficiency in Microsoft Outlook, Excel, Word, and Teams.
    • Strong organizational skills to manage daily administrative tasks efficiently.
    • Customer-focused approach, ensuring responsive and proactive support.
    • Familiarity with document management and basic reporting techniques.



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