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Grading Support

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Hufford Services Group

2024-11-14 02:48:30

Job location Corvallis, Oregon, United States

Job type: all

Job industry: I.T. & Communications

Job description


Job Summary


This job is a combination of support services for customers, engineering staff, and sales staff of our GradeScan systems with Perceptive Sight AI technologically.


Job Responsibilities Include (not limited to):



  • Phone and onsite customer support

  • Software engineer support

  • Regression testing of new software

  • Customer training

  • System startup

  • Troubleshooting system issues

  • Upgrading and installation of software to systems remotely

  • R&D testing for software engineers

  • Travel both domestically and internationally up to 33% of the time

  • Work with the entire client team and interact successfully with all staff to ensure the best results possible for the customer


Basic Requirements:



  • Excellent people skills with a can-do attitude

  • Ability to travel domestically and internationally up to 33%

  • MS Windows

  • Access to high speed internet

  • Excellent troubleshooting skills

  • Self-motivated

  • Ability to multitask


Preferred Additional Skills:



  • Experience in customer service

  • Experience in sawmill or planer mill environment

  • Knowledge of lumber grading

  • Knowledge of Lumber mill optimization

  • Ability to install computer programs and navigate windows environment


Inform a friend!

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