Transportation Agent

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Job description

The Radisson Hotel at the Portland Airport is looking for a Transportation Agent to join our team.

The person we are looking for enjoys working as a team, is willing to learn new things, and has great customer service skills.

Essential Functions:

• Ensure all guests are greeted and offered friendly and professional service in a timely fashion.
• Provides a detailed explanation of all hotel facilities and amenities.
• Retrieve and transport guest luggage.
• Transport hotel guests in the van to and from the airport and/or local destinations.
• Respond to guest inquiries and requests in a timely, friendly and efficient manner.
• Organize and store luggage, as needed according to guidelines.
• Ensure the management team is kept fully aware of any relevant feedback from guests and/or other departments.
• Communicate with the Front Desk to exchange information and receive requests for passenger service.
• Assist with guest transportation needs, i.e. cab/car service, provide bus/train schedules and reservations.
• Inspect vehicle for cleanliness, keep inside and outside clean and free of debris.
• Test vehicle equipment such as lights, brakes, horns, and windshield wipers, to ensure proper operation.
• Perform routine vehicle maintenance such as regulating tire pressure and adding gasoline, oil, and water and notify manager of any vehicle problems.
• Conduct self in a professional manner at all times.
• Maintain a safe working environment and immediately report all unsafe conditions.
• Maintain a good working relationship with all departments.
• Comply with all policies and procedures set forth by the property Employee Handbook.

Qualifications:

• High school diploma or GED.
• Possession of government required licenses or certificates.
• Prior guest service experience.
• Minimum of one year experience in a driving role preferred.

Ability to:

• Handle many tasks at one time and work well under pressure.
• Work with minimal supervision.
• Maintain a professional appearance at all times.
• Work as part of a team.
• Communicate effectively.

Why work for us?

• A Retirement plan through the company sponsored 401k plan which includes a company match
• Local Discounts at our other properties - We work with properties all over the Portland Metro area, as a member of our team you have the opportunity to receive special discounts some of our properties (discounts on parking, meals, staycations and fitness/racquet facilities)
• Paid Time Off (Paid sick time for all employees, PTO for Full Time Employees)
• Great EAP Benefits, day one! - As a member of our team you will have access to an array of benefits and resources starting on your first day, including 3 Free Counseling Sessions, Access to Gym Memberships & On Demand Fitness Class Discounts Free Confidential Legal Advice and so much more!

We are an equal opportunity employer, and all qualified applicants will be considered for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

Compensation details: 15.95-15.95 Hourly Wage

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