Administrative Assistant, Revenue Cycle

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Job description

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

The Administrative Assistant performs administrative duties, facilitates communication among the organization, the Network, and the community.

JOB DUTIES AND RESPONSIBILITIES:

• Accurately arranges and schedules meetings and appointments, maintains calendar.

• May complete payroll documentation and submit according to Network policy.

• Composes routine correspondence for signatures.

• Maintains files of contracts and correspondence and related materials electronically and paper, when appropriate.

• Works interactively within Department in continuing own development through active participation in in-services and/or continuing education programs.

• Communicates effectively via telephone, screening calls and referring to appropriate person.

• Maintains awareness of department budget and works within its resources.

• Keeps organizational policy and procedure manuals and documents updated.

• Responsible for preparing meeting packages, as directed.

• Responsible for taking minutes and attends other meetings as directed.

• Demonstrates proficiency in the use of dictation systems, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Adobe Acrobat Professional, Microsoft Visio, Microsoft Outlook, and other computer systems as needed.

• Design and maintain databases as needed.

• Promptly handles complaints as appropriate.

• Setting up meetings, meeting rooms, meeting packages and resources required for those meetings as directed.

• Responsible for assisting Administrator to achieve the Agency goals through patient interaction, correspondence, responsiveness and proactive communications.

• Utilizes good problem solving skills.

• Assists in gathering and recording data as requested.

• Takes responsibility for complaints to be handled according to Network policy assuring complete follow through.

• Other related duties as assigned.

PHYSICAL AND SENSORY REQUIREMENTS:

Occasionally lift and/or carry 50 lbs. Frequently lift and/or carry 25 lbs. Being able to frequently lift or carry objects weighing up to 25 pounds is often more critical that being able to lift up to 50 lbs at a time. Stand and/or walk at least 6 hours in an 8-hour work day. Stooping (bending at the waist) and crouching (stooping and bending at the knee) - required frequently. Handling (grasping) - required frequently. Fingering (fine manipulation) - required only occasionally.

EDUCATION:

Graduate from a secretarial/business administration program preferred.

TRAINING AND EXPERIENCE:

Ability to complete clerical and secretarial duties. Tact, courtesy, initiative, sound judgment and the ability to follow direction. Five years experience as a secretary or administrative assistant. Ability to work with people in a diplomatic manner. Ability to work independently or with minimal supervision. Computer proficiency in basic and some advanced features of Microsoft Word, PowerPoint, Excel, Access, Visio and Adobe Acrobat.

HOURS:

Full Time, 8:00 AM- 4:30 PM, Mon-Fri, no nights, no holidays, no weekends. Based out of St. Luke's Center, Allentown, PA.

Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's

St. Luke's University Health Network is an Equal Opportunity Employer.

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