Maintenance Manager

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Job description

Who We Are

Spot & Tango is an innovative pet health & wellness brand that delivers personalized meal plans on a subscription basis. Our recipes are developed by leading animal nutritionists, and are made with only real, human-grade ingredients and nothing artificial! We have lofty goals (to make every dog in the country healthier, and every pet parent happier!) and we are looking for the right people to help us get there. This is an exciting opportunity to join a VC-backed, high-growth, e-commerce startup and have an outsized impact in an extremely fast-paced environment. Plus, you get to think about dogs all day!

Who You Are

You are an experienced manufacturing Maintenance leader with a track record of safety and equipment up-time. You are able to work cross-functionally with Production and QA teams to ensure customers receive top quality product.

You know the importance of performing failure analysis to eliminate recurring failures and maximize reliability. You are comfortable working with our leadership team to oversee maintenance tech hiring and to develop preventative maintenance strategy, SOPs, and spare parts management for a new manufacturing plant.

You understand how to create a positive + inclusive culture alongside rapid growth and can put processes in place to foster personal and professional development for all employees. You have a "can do" attitude, a true ownership mindset, and are excited to have an outsized impact at a lean and fast-growing organization.

Responsibilities:

Lead and oversee all maintenance support to factory equipment as well as general facility maintenance

Supervise and coach maintenance techs to ensure execution of maintenance tasks in safe, timely, and cost-effective manner

Implement and maintain a safe work environment for all employees

Perform planning and scheduling of maintenance work while minimizing equipment downtime

Design and coordinate preventative maintenance plans and implement preventative and predictive maintenance solutions

Develop and oversee storeroom strategy and spare parts management; monitor and reorder spare parts as needed

Partner with production leadership to help equipment operators develop autonomous maintenance capabilities

Establish and maintain SOPs for all maintenance related activities

Oversee long-term planning and budgeting for all maintenance and continuous improvement projects

Establish and maintain close relationships with OEMs; collaborate with their internal engineering + maintenance teams when necessary

Maintain high employee engagement, communicate factory strategy, successes, and challenges, and cultivate Spot & Tango's culture within the maintenance department

Help coordinate shift patterns and maintenance scheduling to ensure plant production runs smoothly and efficiently

Qualifications:

Minimum 5 years maintenance experience in a manufacturing environment

Minimum 3 years people management experience in a manufacturing environment

Project management experience

Understanding of reliability principles (e.g., MTBF, RCA)

Experience in computerized maintenance management systems (e.g., ERP, MRP)

Experience hiring maintenance technicians preferred

Experience working with freeze driers and/or refrigeration equipment a plus

High School Diploma or equivalent required, Bachelors Degree in technical discipline preferred

Dog lovers a plus!

Spot & Tango is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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