Territory Manager Market Support

---

Job description

ESSENTIAL DUTIES AND RESPONSIBILITIES

while covering for other Territory Managers:
• Foster the customer relationship in a team based selling model.
• Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (e.g., delivery mis picks, short on loads, stock-outs).
• Communicate and collect accounts receivable as necessary, working with the credit department and client; collect all balances due based on approved credit terms.
• Leverage other resources to assist with top penetration opportunities and new accounts opening.
• Develop new business; identify prospective customers by utilizing market intelligence databases, as well as business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
• Know the market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided.
• Drive motor vehicle to existing customers, and prospects, to ensure product delivery, which may include lifting/carrying up to 75lbs.

SUPERVISION:
• No direct reports.

RELATIONSHIPS
• Internal: District Sales Manager, Regional Sales Manager, VP of Local Sales, Accounting/Credit Department, Merchandising and Marketing, Operations, and Customer Contact.
• External: Customers, vendors, prospective customers.

WORK ENVIRONMENT
• Frequently outside the office environment working in the field visiting customers in variable weather and temperature conditions

MINIMUM QUALIFICATIONS
• 1+ year of sales experience preferred.
• Foodservice industry/culinary/restaurant management/hospitality experience preferred.
• Excellent oral and written communication skills and presentation abilities.
• Ability to build internal and external relationships and cold call to develop new business.
• Exceptional customer service and interpersonal skills.
• Competitive spirit and results driven mentality.
• Problem solving ability / Organization and negotiation skills.
• Team up mentality to collaborate with internal and external stakeholders.
• Proficient computer skills; Microsoft Office products - Experience using Customer relationship management tools preferred (i.e., Salesforce).

EDUCATION
• HS Diploma or equivalent

CERTIFICATIONS/TRAINING
• N/A

LICENSES
• Valid driver's license required & motor vehicle record must be in good standing.

PREFERRED QUALIFICATIONS
• N/A

PHYSICAL QUALIFICATIONS
• Must be able to perform the following physical activities for described length of time.
• List the required physical activities including length of time performing each activity referencing the key below.

STAND - FREQUENTLY

WALK - FREQUENTLY

DRIVE VEHICLE - FREQUENTLY

SIT - FREQUENTLY

LIFT - 1-10 lbs (Sedentary) - FREQUENTLY

11-20 lbs (Light - FREQUENTLY

21-50 lbs (Medium) - OCCASIONALLY

51-100 lbs (Heavy - OCCASIONALLY

Over 100 lbs (Very Heavy) N/A

CARRY - 1-10 lbs (Sedentary -FREQUENTLY

11-20 lbs (Light) - FREQUENTLY

21-50 lbs (Medium - OCCASIONALLY

51-100 lbs (Heavy) - N/A

Over 100 lbs (Very Heavy) - N/A

PUSH/PULL 1 - N/A

CLIMB/BALANCE 2 - N/A

STOOP/SQUAT - OCCASIONALLY

KNEEL - OCCASIONALLY

BEND - OCCASIONALLY

REACH ABOVE SHOULDER - N/A

TWIST - N/A

GRASP OBJECTS 3 - FREQUENTLY

MANIPULATE OBJECTS 4 - FREQUENTLY

MANUAL DEXTERITY 5 - FREQUENTLY

<!– job description page –>