Debt Collector

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Job description

Innova Solutions is immediately hiring for a Debt Collector

Title: Debt Collector

Location: Wayne PA 19087

Duration: 03+ months

Hybrid: 03 days on site 2 days remote

As a Debt Collector you will:

As a Collections Specialist, you will be expected to execute adequate and timely collection and/or instigate recovery activities to minimize risk costs and optimize returns.

Job Description:

Your Function:

• As a Collections Specialist, you will be expected to execute adequate and timely collection and/or instigate recovery activities to minimize risk costs and optimize returns.

Day to Day:

• Identify and investigate payment arrears in the portfolio and code debtor appropriately to determine following collection process steps.

• Communicate with debtors by telephone and in writing

• Manage debtors and arrears process.

• Identify quality adjustment requests, complete the documentation package, and utilize company underwriting guidelines to approve or reject the request.

• Continue all necessary actions to collect payments and/or terminate accounts.

• Record debtor and arrears history to ensure a complete file as a sound basis for decision making during collection, recovery

Required:

• Bachelor's Degree strongly preferred.

• 1-3 years of collections, customer service, and/or sales experience preferred.

• Experience & knowledge in the leasing & finance sector is a plus.

• Ability to speak French or Spanish is a plus.

• Customer focused.

• A team player with excellent interpersonal skills.

• Quality driven and results oriented.

• Able to work in a very fast-paced environment and adapt to situations.

Notes:

• 2-3+ years of collections experience preferred

• Multitask and work out of multiple systems at once

• Experience with measurables and KPIs

• Someone motivated, driven, and goal-oriented

• Handle administrative issues and account reconcilements

• Experience in Collections, Litigation, Bankruptcy Billing, Fraud, Customer Service in financial services.

• Pivot from inbound to outbound calls at any given time

• Flexible schedule to accommodate onsite requirements (see above)

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW.

Thank you!

Talat

Associate Recruitment

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