OnBase Systems Developer/Administrator

---

Job description

Job Title: OnBase Systems Developer/Administrator

Duration: 8 Months

Location: Mechanicsburg, PA

Work Arrangement: Mostly remote with the need to come to the office when needed

Engagement Type: Contract

Note:

This position is mostly remote with the need to come to the office when needed (Mechanicsburg, PA).

Candidates are preferred to reside within the Greater Harrisburg/ Mechanicsburg/ Central PAArea to be considered for this position.

The individual is required to pick up commonwealth-issued equipment and do badging the first day.

There will be an initial Teams interview, potentially followed by an in-person interview.

Job Description:

The client require the services of a Hyland OnBase Systems Administrator to support an OnBase implementation.

The administrator serves as the principal point of contact for all application software, database and hardware that supports the OnBase solution, including planning for and executing software and hardware upgrades.

The administrator provides daily application administration, monitoring and maintenance support of the OnBase product and the supporting infrastructure.

This position assists staff with the design, development and implementation of efficient electronic business processes to eliminate paper records and maintains existing and develops new OnBase solutions in support of these processes.

This position also performs planned maintenance and emergency support during non-business hours.

Tasks:

Provide technical support to end users in a timely fashion

Work as a team member with additional System Administrators, Project Manager, Business Analysts, and other roles within the Bureau of Information Technology

Prioritize daily tasks, live production issues, projects, and customer support

Review current processes, hardware, and software to ensure resources are functionally properly and efficiently. Validate technical specifications and infrastructure requirements.

Assist with planning, setup and configuration of the infrastructure architecture, server hardware and operating systems as required

Review available software maintenance/upgrades, plan for and perform software maintenance and upgrades as required during scheduled, off-hours maintenance windows

Design, develop, test, and migrate new project solutions or enhancements to existing solutions across SIT, UAT, Production environments

Document, evaluate, prioritize, and resolve defects

Respond to and resolve issues reported during normal business operational hours and offhours

Monitor operations and capacity to ensure optimum performance

Create documentation of system changes or existing processes and distribute to appropriate parties

Work with DOC/PBPP OnBase Support Vendor (currently Keymark) for technical support as needed

Assist with discovery and documentation of business requirements for new OnBase solutions

Assist with training identified subject matter experts

Communicate system downtime and project deployments with business owners and end users

Understand, maintain and enhance external integrations within OnBase

Required/Desired Skills:

Technical expertise in Hyland OnBase

OnBase System Administration

Enterprise-wide Records Management Program

Experience with OnBase Reporting Dashboard

Hyland OnBase Certified System Administrator (OCSA)

Hyland OnBase Certified Workflow Administrator (OCWA)

OnBase Workflow Experience

Kofax Capture Software

Experience with OnBase System Upgrade

Hyland OnBase Certified Workview (OCWV)

Hyland OnBase Certified Application Programming Interface (OCAPI)

<!– job description page –>