Accounts Receivable Patient Pay Collector

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Job description

Accounts Receivable Patient Pay Collector

Location: Monroeville, PA/Hybrid

Duration: 3 Months

Description:

Duties

Accounts Receivable :

Patient Pay Collector will be responsible for validating patient balances, working with other departments to determine validity, and making outbound calls to patients to collect on balances.

This position requires work within several different operating systems as well as Microsoft Office.

Required Qualifications :

1+ year(s) of experience performing or explaining healthcare reimbursement/collections or medical insurance billing

Preferred Qualifications :

1+ year(s) experience performing phone work explaining patient/member responsibility

1+ year(s) experience in self pay collections

1+ year(s) experience in Microsoft Office, specifically Microsoft Excel, Microsoft Outlook, and Microsoft Word

1+ year(s) working with healthcare reimbursement systems.

Experience

Minimum (Required) Qualifications:

Ability to multi-task, manage simultaneous projects, and prioritize task in a fast paced environment while displaying strong attention to detail

Ability to work independently and collaboratively with a team environment

Able to multi-task and meet deadlines

Excellent problem-solving skills

Minimum 1 year experience performing healthcare reimbursement, medical insurance/billing or related work.

Verifyable High School Diploma or GED Required/Education

Yes

Position Summary:

The Patient Pay Collector will ensure timely and accurate account payment for outstanding balances while demonstrating excellent customer service skills. Additional responsibilities will include calling patients, collecting payments, scheduling payments and reviewing patient accounts for accuracy of charges and proper account handling. In this role, you will work in a customer service oriented, fast paced and team focused environment to help resolve patient account balances.

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