US_Project Manager

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Job description

Job Description

Associate Project Manager (APM) plays a key role within the project execution of all orders in HV Service to ensure delivery/completion of goods or services to the customer with a focus on customer satisfaction, invoice release through cash collection.

• Project Coordination:

- Collaborate with the commercial operations team to ensure all project-related information is accurate and complete per contractual agreements.

- Review and audit project handoffs, verifying contract details, payment terms, and schedules.

- Maintain and update all project documentation in the Energy (HE) ERP tool (SAP) and verify field service completion dates in the scheduling tool (MSA).

• Communication and Collaboration:

- Facilitate effective communication between the commercial operations team and the operations team (field and production) to compile details that support project execution.

- Act as the primary point of contact for customers regarding project updates, shipping, tracking information, and scheduling.

• Order Management:

- Oversee the backlog management of assigned projects, ensuring accurate planning and reporting of delivery/invoicing dates and revenue forecasts.

- Confirm product schedules, shipments, and on-time delivery of materials for service projects.

- Collaborate with the project management team to provide administrative support on related project orders and turnkey projects.

• Continuous Improvement:

- Share lessons learned and best practices from project execution to enhance processes and outcomes.

- Collect and follow up on customer satisfaction surveys related to managed projects.

• Data Analysis and Reporting:

- Utilize Excel for data analysis, tracking project metrics, and reporting on progress.

- Familiarity with Power BI is desirable for enhanced data visualization and reporting.

Attributes/Skills Required/Sought:

• Strong customer focus with the ability to build and maintain relationships.

• Proven ability to manage multiple project/order timelines effectively.

• Excellent organization and time management skills.

• Exceptional written and verbal communication skills, with strong interpersonal and intercultural communication abilities; demonstrated aptitude for driving change through team leadership, facilitation, and influence.

• Knowledge and experience with SAP for order management and project tracking.

• Strong proficiency in Excel for data analysis and reporting, along with experience in creating impactful PowerPoint presentations.

• Familiarity with project management processes and tools is a plus.

• Knowledge of high voltage products, services, and their applications is preferred.

• Willingness to travel occasionally as required by project needs.

Experience/Education Required/Sought:

• High school diploma with 6+ years of experience in project order management, customer support, and project management or contract order assistance; OR

• Associate degree with 4+ years of relevant experience; OR

• Bachelor's degree in business with 2+ years of relevant experience in project order management, customer support, and project management or contract order assistance.

About Kyyba:

Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances.

At Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development.

Disclaimer:

Kyyba is an Equal Opportunity Employer.

Kyyba does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. Minorities / Females / Protected Veterans /Veteran Spouses/ Individuals with Disabilities are encouraged to apply. All employment is decided on the basis of qualifications, merit, and business need."

Rewards:

Medical, dental, vision

401k

Term life

Voluntary life and disability insurance

Optional Pre-paid legal plan

Optional Identity theft plan

Optional Medical and dependent FSA

Work-visa sponsorship

Opportunity for advancement

Long-term assignment with opportunity for hire by client

SELECT AWARDS

An INC 5000 company for 10 years

Corp! Michigan Economic Bright Spots

Crain's Detroit Business Top Staffing Service Companies in Detroit

TechServe Alliance Excellence Award- IT and Engineering Staffing & Solutions

Best of MichBusiness winner in HR Wizards & Partnerships

Metro Detroit Elite Category: Recruitment, Selection & Orientation for 101 Best & Brightest

101 Best & Brightest Companies to Work for in Michigan

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