Community Engagement Training Manager

---

Job description

Job Description

The Community Engagement Training Manager will be responsible for developing and implementing the trusted messenger trainings and supporting the overall goals of the Place-Based Initiatives vertical within CEO.

Essential Functions

Support the development of project-specific trusted messenger training curriculum using the Equitable Community Toolkit as a framework.

Lead the strategy and management of existing and new trainings around community engagement.

Standardize training processes and logistics across audiences and content areas.

Audit existing trainings, using tools to bring them up to equitable engagement standards.

Create a standard system for regular process improvement, including audience evaluation and feedback implementation.

Lead the development of a training schedule and process for requested trainings.

Create a train-the-trainer program that serves as a pipeline for expanding the training team and deepening training best practices.

Model, advocate, and serve as an engagement expert for City staff seeking to practice equitable community engagement.

Develop relationships and partnerships that support the objectives to enhance equitable engagement practices across our audiences.

Work with the CEO data team to set a strategy for managing pre and post training data in VAN.

Provide supervision to the Community Engagement Organizers.

Set the strategy for outreach for trainings and convening spaces.

Manage communication with internal and external partners.

Develop and manage outreach strategy for trainings.

Provide administrative support for projects and initiatives.

Other duties as assigned.

Competencies, Knowledge, Skills and Abilities

Three to five years of full-time or equivalent part-time experience managing equity-centered culture change projects in complex community-based or institutional organizations.

Three to five years of experience with community engagement or organizing experience.

Action-oriented; an individual not afraid to roll up their sleeves and get into the details of the operation.

Ability to operationalize a shared vision.

Experienced facilitator or trainer.

Excellent time management skills with capacity to work simultaneously on multiple tasks and projects and deliver on deadline.

Comfort working with data and digital systems.

Preferred but not required: Bilingual (Spanish and/or Mandarin Chinese preferred).

Experience with community-based and participatory design.

Experience managing a repository of guides, tools, templates to advance equitable practices.

Experience working in the social impact space or complex service environments.

<!– job description page –>