Vice President of Operations

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Job description

Description:

At City Fitness we're more than just a place to break a sweat-we're a community that fuels ambition, celebrates diversity, and inspires lifelong wellness. Nestled in the heart of Philadelphia, our state-of-the-art facilities and innovative programs are designed to empower our members to be the best versions of themselves. As we continue to expand our operations, we're looking for a visionary leader to join our team as the Vice President of Operations.

City Fitness is looking for an experienced, senior-level leader, who is obsessed with operational excellence and driven by the desire to create a world-class experience for every member of our community! As the Vice President of Operations, you'll be the heartbeat of our gym, overseeing day-to-day operations, streamlining processes, and ensuring that every aspect of our business runs like a well-oiled machine. You'll work closely with the CEO to develop and implement strategies that align with our mission, enhance member satisfaction, and drive profitability.

The weak and weary need not apply! This is an executive level position that operates in a fast-paced, cross-functional working environment. This is a role for those who thrive in chaos, love a challenge, and can tackle anything that comes their way with confidence and flair. If you're ready to lead with strength and keep the pace in a whirlwind of activity, then step right up

Why Join Us?

• Impact: Play a key role in shaping the future of a growing organization, influencing the health and well-being of the Philadelphia community.
• Culture: Join a dynamic, motivated, and supportive team that values innovation, collaboration, and a passion for fitness.
• Growth: Be part of an organization with big ambitions and endless opportunities for professional development.
• Benefits: Competitive salary, work-life balance, health benefits, gym membership, and more!

Requirements:

• Bachelor's degree in Business Administration, Operations Management, or a related field. MBA or advanced degree preferred.
• 5+ years of experience in operations or project management
• 5+ years of experience in a high-level leadership role.
• Proven track record of managing and optimizing large-scale operations.
• Skilled in organizational development, personnel management, budget and resource development, and strategic planning.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

Competencies

• Excellent people and communication skills- must be able to work in an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities and guiding investment in people and systems.
• Excellent time management and organizational skills.
• Advanced problem-solving skills- identifies and resolves problems time efficiently; gathers and analyzes information; develops solutions; uses reason.
• Highly organized and detail oriented.
• Ability to lead, delegate and manage others.
• Ability to take initiative- is proactive, resourceful, and self-sufficient.
• Possess personal qualities of integrity, ethical conduct, credibility, and commitment to corporate mission.
• Works well in a team dynamic.
• Adapts very well to change and inconsistency in the workplace.
• Ability to deal with pressure in meeting sales quotas and operational expectations
• Ability to plan financially and think strategically

Supervisory Responsibility

The VP of Operations is an executive level role that serves as the final authority for all reporting departments. This position manages Director-level staff and is responsible for the successful execution of each department's programs, processes, and overall operation.

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