Enterprise PMO Project Manager

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Job description

Responsibilities:
Our Enterprise Portfolio Management Office (ePMO) is seeking a project management professional ready to join our organization of dedicated caregivers. The ePMO team, under the direction of our executive leadership team, can provide you with opportunity to:

manage a wide range of projects and gain exposure to all facets of our organization

grow your project and program management skills and experience while leading major initiatives for our organization

meaningfully contribute to our organization's outcomes and help deliver the future of Tower Health

If you are someone who can establish trusted partnerships, lead teams to deliver change and help build our project delivery capabilities, we want to hear from you!

The ePMO Project Manager manages moderate to high complexity projects in adherence with Tower Health's project management framework with minimal guidance. In this role, you will:

Work under the general guidance of the ePMO Director and more senior project and program managers.

Use established ePMO processes and tools to manage project requests in the pipeline and lead projects in our portfolio.

Maintain a service delivery focus by effectively and proactively communicating project details and issues that threaten the success of the project.

Monitor customer satisfaction to ensure projects meet stakeholder expectations.

Maintain timely and accurate documentation in support of ePMO operations.

Provide project management education and coaching to less experienced staff.

Contribute to the evolution of the PMO, collaborating with peers on improving standards, processes, tools and implementing leading practices.

This is a hybrid role. Candidates are expected to live within a drivable distance of our core markets between Philadelphia and Reading/Wyomissing, PA.

Qualifications:
Strong interpersonal relationship building skills, organizational skills, and attention to detail

Excellent verbal and written communication skills with proven examples of delegation, collaborative teamwork, and active listening

Experience developing trusted partnerships and influencing without direct authority

Excellent analytical and critical thinking skills with a customer service orientation, including proven examples of problem solving

Experience utilizing project management methodologies with proven examples of applying fundamental project management principles

Comfortable with and adaptable to change and ambiguity

Bachelor's degree or combination of education and experience

Proficiency with MS Office suite

In addition to the above, it's a plus if you have any of the following:

Experience in a healthcare setting

Active project management certification (ex: CAPM, PMP, Agile)

ServiceNow Project Portfolio Management (PPM) experience or similar tool

Overview:
Tower Health, a regional healthcare system, serves communities across multiple counties in Pennsylvania. Its network includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher's Hospital for Children (in partnership with Drexel University). Committed to academic medicine and training, Tower Health offers various programs, including residency and fellowship programs, the Drexel University College of Medicine at Tower Health, and the Reading Hospital School of Health Sciences. Additionally, the system provides a wide range of healthcare services, such as Reading Hospital Rehabilitation at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency response, Tower Health Medical Group, Tower Health Providers (a clinically integrated network), and Tower Health Urgent Care facilities across its service area.

Discover why our hospital is a great place to work-take a virtual tour of our facility here:

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