Sales Administrative Assistant

---

Job description

Job Description

Job Description

Develops and maintains a level of product and market/account knowledge to efficiently and effectively assist customers and perform sales and marketing administrative duties.

Maintains a positive rapport with key internal contacts and develops a strong understanding of internal systems and processes

Monitors the sales voicemail and email inboxes and responds promptly and professionally to problems, inquiries and opportunities through personal action or by securing assistance and support from others within the organization.

Acts as primary customer point of contact for pricing inquiries and preparation of standard quotes.

Provides sales support by assisting with response preparation to contracts and RFPs.

Responsible for maintaining company marketing lists in the appropriate systems including aspects of list management and reporting such as list cleansing and investigation of email bounces

Enters account, contact and opportunity-related data and notes from sales and marketing activities into the CRM and ERP systems as appropriate.

Assists with trade show coordination including booth staff registration and ordering of promotional items, business cards and booth materials as directed

Provides sales and marketing administrative support and conducts special projects as assigned. This may include outbound phone calls to existing or prospective customers.

May assist in the execution of sales and marketing activities including email marketing and social media as well as making updates to website content at the direction of Marketing and Product Management

Provides backup coverage for the primary incoming company phone line, responding promptly and professionally to customer calls, triaging inquiries and responding to or forwarding as appropriate to the appropriate internal teams.

Maintains all company supplied equipment and material in a safe and useable/serviceable condition.

Travels as required to support sales and marketing activities. Travel is expected to be 0-5% for this role.

<!– job description page –>