Medical Assistant/Medical Receptionist

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Job description

Align ENT & Allergy is currently seeking a versatile and highly motivated individual to fill the position of Medical Assistant/Medical Receptionist. In this role, you will have the opportunity to contribute to the smooth operations of our physician-led ENT and Allergy practice by providing both administrative and clinical support.

As a Medical Assistant/Medical Receptionist, you will be responsible for greeting and checking-in patients, scheduling appointments, managing patient records, and assisting physicians in delivering patient care. This position requires a strong attention to detail, excellent organizational skills, and the ability to multitask in a fast-paced environment.

Align ENT & Allergy is committed to providing exceptional patient care through a true partnership model. By joining our team, you will have the opportunity to work in a collaborative and patient-centered environment.

Responsibilities

Greet patients and visitors in a friendly and professional manner at the front desk.

Check-in patients, verify patient information, and ensure accurate entry into the electronic medical records system.

Schedule and confirm patient appointments, coordinating with physicians and other staff members.

Manage patient records, including filing, scanning, and updating information as necessary.

Perform administrative tasks such as answering phone calls, addressing patient inquiries, and managing correspondence.

Assist physicians and healthcare professionals in providing patient care, including taking vital signs, documenting medical histories, and preparing examination rooms.

Administer medications and immunizations as directed by healthcare providers.

Provide patient education on treatment plans, medications, and self-care instructions.

Requirements

High school diploma or equivalent.

Previous experience in a medical office setting, preferably as a Medical Assistant and/or Medical Receptionist.

Strong organizational and multitasking skills.

Excellent written and verbal communication skills.

Familiarity with electronic medical records systems and basic computer skills.

Knowledge of medical terminology and basic clinical procedures.

Exceptional customer service skills and a positive attitude.

Ability to work both independently and collaboratively in a team environment.

Demonstrated professionalism, empathy, and a commitment to patient care.

Familiarity with insurance verification and billing processes (preferred).

Reliable transportation and the ability to travel to multiple office locations.

Benefits

Benefits:

401(k) after a year of service

Dental insurance

Health insurance

Paid time off

Vision insurance

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