Security Officer

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Job description

Security Officer

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments! We are currently sourcing for a Security Officer to work in Smithfield, RI.
The Role
At Fidelity, our greatest asset is our associates and as a Security Officer, you will play an important role in helping ensure the safety and security of Fidelity Investments' associates and facilities. In this role, you will represent Global Security Operations while providing exceptional customer service impacting the culture and community across Fidelity. You will work with a team of security professionals and site security management on day-to-day safety and security issues and when required, local public safety (law enforcement, fire, other governmental) agencies.
The Expertise and Skills You Bring

• Prior experience in a role requiring problem-solving and interpersonal skills
• Aptitude to deliver premium experiences when interacting with visitors, vendors, associates, and customers while assisting in the implementing/adherence of all company standards and policies
• Dedication to customer centricity and hospitality
• Ability to spend periods of time walking or standing at a fixed post
• Ability to perform first-responder rescue activities involved with medical, security or other life safety emergency situations
• Knowledge of basic first aid and CPR and basic physical security techniques/principles, or the ability to acquire such knowledge through provided training courses
• Demonstrate poise under stress and able to direct others during a medical, security or other life safety related incident
• Basic computer proficiency
• Strong analytical skills
• Excellent written and oral communication skills
• Availability to work a flexible schedule (days, nights, or weekends)
• Some college preferred; bachelor's degree or equivalent, a plus

Security officer

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Security Officer to work in Smithfield, RI!

The Role

The Security Representative is a Brand Ambassador for Global Security Operations who provides outstanding customer service during the course of their assigned duties as part of a larger team of security professionals. The incumbent will actively patrol and respond to security incidents while protecting Fidelity's associates, customers, and property. The Security Representative is considered an essential employee who provides 1st responder services in emergency situations and may be required to work rotating shifts including some nights, weekends, and holidays to meet business needs.

The Expertise and Skills You Bring

• Bachelor's degree strongly preferred; equivalent life/work experience (i.e. military service considered)
• 1-3 years prior security experience in a customer-oriented environment
• Prior exposure to current security technology & systems
• Understanding of physical security principles
• Ability to build and maintain relationships in a business setting
• Detail oriented and ability to follow protocol
• Demonstrated ability to exercise good judgment under ambiguous circumstances
• Willingness to work both independently and as part of a larger team
• Proficient with standard computer applications and ability to learn specialized programs/applications
• Strong work ethic
• Perform under stressful conditions

The Value You Deliver

• Conducting focused patrols on foot or by vehicle within assigned area(s) of responsibility
• Performs routine inspections, audits, and reviews to ensure working order of security equipment and safety of workspaces
• Using electronic and mechanical devices to monitor, record, and report abnormal conditions
• Interacting with associates, visitors, vendors, and customers in a professional manner while enforcing company rules, standards, and policies
• Rendering 1st responder services during emergencies in a calm, deliberate manner within the scope of your training - may act as primary decision maker / incident commander
• Produce accurate reports and records of activity and incidents
• Use life safety equipment such as fire extinguishers, first aid supplies, and radios as needed

Company Overview

Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity's U.S.-based regional and investor center locations. If you would like to experience Fidelity's supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at .

We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at .

Information about Fidelity investments

At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. For information about working at Fidelity, visit .

Fidelity TalentSource's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

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