Accounts Receivable Clerk

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Job description

Overview:
The primary purpose of the Accounts Receivable position is to perform a variety of accounts receivable and credit functions according to established policies and procedures.

Responsibilities:
Sets up and maintains all customer accounts including running credit reports and obtains proper credit and tax information on all new customers.

Obtains current sales tax exemption certificates on all new customers and customers with new ship-to locations where required by the taxing authorities.

Maintains thorough, well organized accounts receivable customer files and customer payment records

Provides credit references to companies requesting information on customers.

Oversees all wires; ACH's and desktop deposits are posted daily by accounting personnel. Provides answers to all questions raised by accounting personnel regarding the posting of deposits.

Researches all payments with differences. Contact customers and resolves open issues.

Posts all non-AR cash.

Issues all credits for freight, sales tax, price adjustments and RMA's

Processes all Miscellaneous Instant Invoices.

Resolves all credit card issues with customers and oversees that all charges to customers' cards have been processed by accounting personnel.

Researches information as requested by customers regarding Proof of Deliveries, invoice copies, pricing differences etc.

Monitors Credit Blocked Orders and releases upon established guidelines. Analyzes if customer credit limits need adjusting based on current buying patterns. Runs credit reports to assist in deciding if additional credit should be given.

Reviews aged accounts receivable report daily. Works with customers and internal sales personnel in a professional manner to resolve any issues.

Other Duties and Responsibilities

Responsible for answering roll-over calls and provides cover for switchboard for lunches and vacation of receptionist as needed.

Other duties may be assigned.

Competencies:
COMPETENCIES

Customer Focus-Establishes and maintains effective relationships with customers, internal sales, and management.

Communicates Effectively-Provides timely and helpful information to customers, internal sales and management.

Approachability-Is easy to approach and puts others at ease; serves as a team player.

Time Management-Uses time effectively and efficiently to collect and post payments, communicate with customers, internal sales, and management, and research/identify issues.

Drives Results-Pushes self and others to achieve cash flow through collection of invoices.

Action Oriented-Has a strong sense of urgency and initiative to get things done; be able to multitask, flexible and detail orientated.

Problem Solving-Acquires data from multiple sources and asks the right questions to accurately resolve any accounts receivable issues.

Professional Finesse-The ability to utilize soft skills while listening to customers and coworkers in order to get information needed to handle issues; is tolerant with people and processes.

Requirements:
Associate degree (A. A.) or equivalent from two-year College or technical school; two years related experience and/or training; or equivalent combination of education and experience. Proficient in Microsoft excel.

Benefits:
Competitive market salary

Climate controlled environment

PTO starting at 17 days

10 company observed holidays plus 1 floating vacation

Community service PTO (up to 40 hours annually)

Insurance benefits, including medical (PPO), dental, vision, short and long-term disability, life insurance

Two types of Flexible Spending Accounts, 1) Medical Spending Account and 2) Dependent Care Spending Account

401k and a company match (100% up to 3%, and then 50% of the next 2% deferred)

Tuition Reimbursement OpportunitiesFamily Benefits

Adoption Assistance Program, Infertility Treatment Coverage

Maternity and Parental Leave

Onsite AmenitiesOnsite gyms, onsite health clinic, canteen for refreshment

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