Field Service Technician

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Job description

Overview:

We are seeking a Field Service Associate . The route territory for this position includes Nashville, Knoxvile and surrounding area. As a Field Service Associate you are responsible for managing a designated territory in an efficient and professional manner that includes collections and performing appropriate repairs.

Job Duties:

• Repairing equipment and troubleshooting issues, according to skill level.
• Merchandising of gaming equipment (plush and prizes) as needed.
• Maintain amusements equipment at customer locations in good working order, product stocked in all dispensing equipment and company policies adhered to for cleaning and aesthetics.
• Responsible for accurate route collections of monies, adhering to proper cash handling procedures.
• Establish and maintain professional relationship with locations and staff.
• Detailed record keeping of all meters.
• Complete follow up as assigned.
• Ensure each location is set up to maximize revenue and earning potential through location rotations and promotion opportunities.
• Find new leads as available.

Requirements:

• High School or equivalent
• Solid experience managing a route or similar background
• Experience within the gaming industry a big plus
• Driving record must be clean and upheld
• Detail and customer service oriented
• Solid work ethic for being punctual, dependable and customer driven
• Efficient at managing a workload with minimal supervision
• Always working accurately and efficiently
• Solid organization skills in managing paperwork, tools, parts, etc.

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