Front Desk Specialist

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Job description

Description:

We are looking to fill an entry level Front Desk Specialist position in both our West Nashville and Hendersonville clinics. This is a full-time position offering medical, dental, vision and 401k benefits. The pay range is $17-$19 per hour depending on experience.

At Complete Health Partners, every patient and staff interaction makes a difference in cultivating a positive workplace. We are a State-of-the-Art Multi-specialty clinic at multiple locations across Middle Tennessee driven to revolutionize the quality, efficiency, and delivery of patient care through the best people leveraging the best technology. We are unified under one mission Patient First.

Objective: As a Front Desk Specialist, you will be responsible for ensuring an efficient and accurate check in and check out process, which includes confirming registration and demographics, verifying insurance and collecting payments. You will also answer the phones and assist patients with scheduling, relaying messages to the relevant provider, and other non-clinical needs, as they arise.

Requirements:

Responsibilities

• Greeting patients in a warm/friendly manner
• Checking patients in and out
• Answering phones and assisting patients
• Scheduling appointments
• Scan documents into our system
• Keep the office lobby tidy
• Other Duties as assigned

Requirements

Education

• GED or High School Diploma Required

Experience

• Strong computer skills required
• 1-year medical office experience preferred
• Health insurance knowledge preferred
• Prior Customer Service Experience preferred

Skills

• Ability to multitask in a fast-paced environment
• Detail oriented, especially pertaining to patient information/need
• Ability to stay calm and deescalate upset patients

Compensation details: 17-19 Hourly Wage

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