Office (DocuCare) Level 2

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Job description

Description:
CTG is currently assisting one of its premiere clients in staffing a Tech Savvy Printer Maintenance Associate in Amarillo, TX.

Position: Printer Maintenance Associate
Location: Amarillo, TX

Job Type: Hourly Contract

Duration: ongoing

Pay Rate: $18.70 to $23.10/hr BOE

Misc: Requires driving 25-50% of the time, use of your personal vehicle, and Motor Vehicle Records check, Mileage is reimbursed

Looking for someone with experience in service call type work. Someone who is mechanically inclined and willing to learn how to work on our MFD devices. The biggest challenges we have is finding reliable folks that will show up on time and consistently and be able to follow simple instructions. MUST have a reliable vehicle and be willing to drive a large territory for mileage reimbursement.

Must be able to lift 50 lbs. and move/push Large MFD Devices on wheels. Bend lift boxes of supplies for supply management and storage. Must be able to stand for long periods of time while walking from device to device in large buildings.

Essential job functions:

Serve as the primary customer contact for equipment support and service

Coordinate Move/Add/Change (MAC) process

Provide on-going end user training on equipment

Basic device cleaning and replacement of operator accessible parts

Break-fix activities account (can be up to 70% of role)

Provide IP address support (only with no other network support provided)

Perform basic equipment problem diagnosis

Point of contact for equipment removal and delivery

Maintain on-site operator replaceable parts inventory

Collect equipment meter information and submit for billing purposes

Perform Data Entry for activity and asset tracking

Additional Requirements, Skills and Qualifications:

Minimum: High School diploma or equivalent (GED or High School Equivalency Diploma / HSED)

Ability to lift and move up to 50 pounds

Read, write and follow basic English instructions

Customer service and communication skills

Reliable personal vehicle & willingness to use it for work related duties

About Us:
CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work Certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

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