Security Operations Manager

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Job description

Overview:

Every Tarian Teammate contributes significantly to our mission. Whether as a frontline employee or working behind the scenes, our Teammates are the reason why HSS is a trusted partner across all industries. You are member of a diverse team working in an inclusive and dynamic environment.

HSS offers more than employment; we provide a career path rich in purpose and fulfillment. By joining HSS, you become part of a greater mission. Through the creation of safe environments, you empower people, communities, and organizations to thrive and achieve their full potential, as well as your own.

Compensation: $92,082.42/year

The schedule of paid holidays may vary by location.

Benefits:

Our full-time positions offer role specific on-the-job training, career paths, and a full range of benefits.

Medical, Dental, and Vision Insurance

Supplemental Medical Reimbursement Plans

Paid Time Off & Paid Holidays

401k Plan & Free Retirement Planning Consulting

Short-term & Long-term Disability Income Protection Benefits

Life Insurance for Teammate and Family

Employee Assistance Program

Recognition & Reward Program

Perks Discount Programs with 3,000 free classes from yoga to financial wellness.

Wellness Program

Pet Insurance

POSITION OVERVIEW:

Under the direction of the Regional Director, the Security Operations Manager provides operational support, value-added services, management, and direction for Tarian Security accounts.

Responsibilities:
Supervises security facility supervisors and assists with areas of responsibility as needed.

Effectively hires, manages, motivates, coaches, and formally evaluates the performance of all direct reports.

Assists with client and security personnel investigation and provides input for disciplinary activities.

Assists in development and ensures the completion of competency tasks and facility orders.

Develops and implements internal controls to ensure field staff compliance with facility orders, competency tasks, and assigned duties.

Creates, modifies, and updates policies, procedures, standards and guidelines for field operations and serves in a consultative and policy-setting role as related to the implementation and management of administrative solutions.

Coordinates resources and ensures adequate security coverage of client locations, to include extra coverage and special events.

Analyzes department effectiveness, productivity, and profitability and makes recommendations and/or changes as appropriate.

Coordinates and assists with various security personnel training programs as needed.

Manages budgets, purchases, and makes recommendations for other company expenditures.

Independently interprets and promotes corporate policy and procedures.

Assists with crafting responses to RFPs.

Other duties as assigned.

Works and interacts with other employees, prospective employees, prospective and current clients, sales representatives, vendors, and visitors.

Other Duties & Responsibilities:

Maintains a positive working relationship with the facilities security representative and other facility management personnel, and local public safety agencies.

Writes letters of recognition and thank you notes for successful or positive situations involving Tarian and its staff.

Participates as needed as a transition team member for all newly acquired security clients.

Works with fleet manager to coordinate the assignment, repair, and maintenance of field vehicles.

Conducts staff meetings.

Prepares reports and conducts presentations.

Trains security personnel as necessary.

Provides other duties at the direction of or in the absence of the CEO.

Qualifications:
You will conduct the following responsibilities, upholding HSS's commitment to safety and security while supporting the values and culture of the client and community.

Bachelor degree in related field preferred

Minimum 2 - 3 years security management/supervisory experience

Certified Protection Professional (CPP) certification or Certified Healthcare Protection Administrator (CHPA) certification required within one year of eligibility

Ability to effectively communicate with all levels of the organization, including senior leadership, site leadership, and entry-level personnel.

Strong leadership skills

World class customer service skills.

Excellent written and verbal communication skills.

Conceptual and critical thinking skills and the ability to present ideas in a clear and compelling manner with attention to detail.

Excellent customer service and communication skills (oral, written and presentation)

Proficiency with computers as well as word processing, data management, and spreadsheet software such as Microsoft Office products to include ability to learn the VISION Labor Management Software, and e-SRT

Proven ability to work as part of a high performance team

Demonstrated ability to independently interpret and promote corporate policy and procedures

Current and valid driver license and ability to meet the company's driving requirements

Excellent people skills and ability to develop and manage successful business relationships with clients and prospective clients

Ability to perform duties while maintaining a high degree of judgment, discretion, and confidentiality

Physical Demands & Work Environment
While performing the duties of this position, individual may be required to sit for extended periods using computer and telephone equipment in a typical office setting. May also spend time walking and standing. May lift and carry up to 50lbs. Will use normal range of vision, hearing, and speaking. Frequently engages in mental concentration, analysis and formulation. While visiting client locations, individual may occasionally be exposed to changes in temperatures, humidity, chemicals, bodily fluids, and other conditions commonly found in client environments. Ability to drive a vehicle.

About HSS, A Tarian Company

HSS stands out as North America's foremost expert and trusted security partner, a distinction attributed not only to the solutions and services we provide but also as a testament to the incredible individuals on our team. Their diverse backgrounds and experiences continuously drive innovation and excellence across our company, enabling our growth and success.

At HSS, we believe in the extraordinary power of people to enact positive change. Our vision is to shape a future where safety and security are not only foundations for enduring success but also powerful catalysts for positive change.

Be Extraordinary. Always. Join HSS in safeguarding what matters most.

HSS is an equal opportunity employer.

We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. We encourage individuals of all backgrounds to apply.

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