Banquet Manager

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Job description

Job Description

Reporting to the Director of Banquets, responsibilities and essential job functions include but are not limited to the following:

Consistently offer professional, friendly and engaging service

Lead and manage the Banquet team in all aspects of the department and ensure service standards are followed

Address guest concerns and react quickly and professionally

Train Supervisors in the absence of a trainer

Provide coaching and support, including conducting performance evaluations

Support the recruitment of Banquet team members

Balance operational, administrative and Colleague needs

Conduct regularly scheduled departmental meetings

Work closely with the Culinary and Stewarding team to ensure all banquet meeting requirements are in place

Work with the Conference Services & Catering department to ensure that revenues and guest satisfaction levels are maximized

Manage the departmental budget

Scheduling and payroll support for the Banquet department

Follow outlet policies, procedures and service standards

Follow all safety and sanitation policies when handling food and beverage

Other duties as assigned

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