Client Account Support Analyst

---

Job description

Immediate need for a talented Client Account Support Analyst. This is a 03+ Months Contract opportunity with long-term potential and is located in Austin, TX (Remote). Please review the job description below and contact me ASAP if you are interested.

Job ID:(phone number removed)

Pay Range: $24.50 - $25.17/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

Delivers professional activities in the Client Services job family.

Responsible for providing client support in the areas of service, maintenance and penetration.

Responds to inquiries, solving problems, and ensuring client satisfaction with products and service.

Coordinates with account manager to ensure needs are met and potential problems are averted. Keeps account manager informed of account status and opportunities for expanded business.

May make on-site presentations to existing and prospective clients to educate and inform on products.

Applies standard techniques and procedures to routine instructions that require professional knowledge in specialist areas.

Provides standard professional advice and creates initial reports/analyses for review. May provide guidance, coaching, and direction to more junior members of the team in Client Account Support.

Key Requirements and Technology Experience:

Skills-Credentialing, Data Entry, Healthcare

2 year minimum of data entry experience

Credentialing/Licensing/Contracting experience preferred, but not required

Attention to detail

Independent Worker

Intermediate PC Skills

Intermediate proficiency with Microsoft Office Products

WPM included on resume is encouraged but not required

Excellent written and verbal communication skills

Excellent time management skills

HS Diploma or GED equivalent

Our client is a leading Healthcare Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy .

<!– job description page –>