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Corporate Account Manager - LATAM (Remote)

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CrowdStrike, Inc.

2024-11-16 05:42:58

Job location Austin, Texas, United States

Job type: fulltime

Job industry: Sales & Marketing

Job description

About the Role:

As an Account Manager for LATAM you'll be running the full sales cycle with a focus on discovering new business opportunities within existing accounts . You'll be partnering with our Corporate Sales Engineers, Channel Account Managers, and Sales Development teams.

What Y ou'll Do:

  • Serve as the primary point of contact for clients while collaborating with various internal stakeholders (Customer Success, Managed Services, etc.) to ensure the existing customer
  • Manage the contract renewal cycle from scheduling initial meetings through negotiation, contract changes, and signature while ensuring customers renew at an escalated ARR rate.
  • Achieve a quota of new sales growth within customer base.
  • Be a customer advocate, driving relationships with key customers and creating new champions.
  • I dentify whitespace in accounts and create value - based presentations to promote upgrades
    and cross - sells.
  • Consult with our existing cust omers to recommend additional solutions from the
    CrowdStrike portfolio to increase ingestion.
  • Devise and execute account strategies and plans to maximize account growth.
  • Provide high touch customer service, including escalation and coordinati on of support issues
    as needed.
  • Deliver feedback to the Product Management team on new feature requests and product enhancements from your customer base.
What You'll Need:
  • Fluent in Spanish in written and verbal communication
  • 2+ years of full sales cycle experience, generating net new business for a Saas, Cloud, and/or Security solution.
  • Experience with a consultative sales process with proven ability to sell a complex multi-product architecture to mid/enterprise organizations.
  • Fearlessness to sell into C-level Executives and/or Evaluator-level Engineers
  • Ability to execute a go-to-market strategy and prospect into accounts using lead generation tools, SFDC, research, cold calling, and more.
  • Previous experience strategizing with Channel Partners which may include but not limited to Resellers and Managed Service Providers.
  • Track record of exceeding expectations in an individually focused, quota carrying role.
  • Technical aptitude and ability to learn new business and technical concepts quickly.
  • Competitive nature, but also a collaborative team player.
  • Strong presentation skills, both in person and via virtual channels.
  • A go-getter that sets his/her sights above and beyond to blow out his/her established targets and quotas.
  • Persistent - Doesn't stop at "no". Believes they can overcome.
  • Coachable - Seeks help; knows how to get help, when to ask for it and what situations call for it.
  • Charismatic - knows how to use it.
  • Sharp/Quick Witted - thinks on his/her feet. Flexibility to handle a curveball.
  • Creative - Can think outside the box (when appropriate).
  • Motivated - to learn, to succeed, to win, to grow.
  • Aptitude - Able to learn and implement new concepts quickly.
  • Confidence with absence of Ego.
  • Self-Disciplined - Proven to be good at time management, organization, and demonstrate discipline in their process and everyday business.
  • Self-aware - Has a solid understanding of their strengths and weaknesses and what they need to work on.
  • Fluent in Portuguese is a plus.


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