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ITSM ServiceNow Consultant

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APN Consulting Inc

2024-11-07 10:43:11

Job location Austin, Texas, United States

Job type: fulltime

Job industry: I.T. & Communications

Job description

APN Consulting has an immediate need for a direct client requirement:

Title: ITSM ServiceNow Consultant

Location: Austin TX

Contract

Job Description:

ITSM ServiceNow Consultant with 10+ years of hands on Technical experience in IT Service Management, IT Operations Management, HR Services.

Required Qualifications:

" At least 8+ years of Information Technology experience

" At least 6 years of experience in the following:

" Hands-On development experience the areas of ITSM,ITOM and HRSD

" Client interaction and Project Delivery handling while maintaining a high degree of customer relationship and satisfaction

" Integration of ServiceNow with other Applications & toolsets

" Customer Service Management, Portal Development, Internationalization.

Should be proficient in ServiceNow domain and how to write and manipulate objects in ServiceNow (both Server side and Client side) with 6+ years of experience.

- Experience in Service Catalog and building workflows/record producers.

- Experience in CMDB module.

- Good experience in writing Business Rules, Script Includes and other Server Side components.

- Experience in writing highly performant Web Applications and an eye for detail.

- Experience in performing test code written on ServiceNow platform

" Provide support to Implement ServiceNow Projects

" Liaison between the client and functional/technical teams

" Advocate the use of Agile Implementation to simplify the delivery of ServiceNow Projects with different clients.

" Develop and maintain a Project Plan and Integrated Schedule in support of assigned capability

" Create, review and update documents and matrices, and provide status reports - Develop charts, tables, graphs, and diagrams that identify trends to assist in the analysis of capability problems

Inform a friend!

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