NetSuite Advisory Application Administrator

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Job description

Why N-able:
IT doesn't get better than this! N-able isn't just another software company - we're going places, and we'd love for you to be a part of that journey. With N-ablites in more than 15 countries around the world, you're adding your unique voice to a diverse team of people who are supporting our customers, and one another. The Way We Work, our hybrid working model based on trust and flexibility, allows you to maximize your contributions while growing your career. Join a team where you can make a difference!

We are seeking an experienced Advisory NetSuite Application Administrator to manage the ongoing administration and optimization of our NetSuite platform. The successful candidate will work closely with cross-functional teams, ensuring the integrity and efficiency of master data and recurring processes within the NetSuite environment. This role will also handle ad-hoc projects, including data enrichment, resolving data discrepancies, and collaborating on report design and distribution. The ideal candidate will play a key role in the continuous improvement and effective operation of our NetSuite systems.

What You'll Do:
Manage day-to-day NetSuite administration, including user setup, permissions, roles, and security configurations.

Facilitate project estimation and tracking, including sprint management for application updates and system enhancements.

Collaborate with data analysts to respond to data-related requests, including GDPR and security compliance inquiries.

Ensure data accuracy by managing duplicates, customer records, distributor information, and more.

Resolve customer portal issues, such as login problems and system errors.

Customize and configure NetSuite objects, fields, formula fields, validation rules, workflows, and page layouts.

Implement and enforce security protocols related to roles, permission sets, sharing settings, and login access policies.

Monitor NetSuite environments and collaborate with developers to ensure code coverage and system performance meet company standards.

Perform routine maintenance tasks, including sandbox refreshes, updates, and security patching.

Coordinate and execute deployments in collaboration with the NetSuite admin team.

Provide insights and recommendations for third-party application integrations and enhancements.

Perform data manipulation and cleanup tasks using NetSuite's tools, such as Import Assistant and Data Loader.

Create and maintain detailed system documentation, including configuration guides, process flows, and user guides.

Conduct training sessions for team members and end-users on new functionalities and best practices.

Assist with third-party software integrations, ensuring seamless operation and data flow.

Stay up-to-date with the latest NetSuite releases, security updates, and best practices through research and training.

What You'll Bring:
Bachelor's degree in Computer Science, Information Systems, Business, or a related field.

6-8 years of hands-on experience with NetSuite administration.

NetSuite Administrator certification is highly preferred.

Strong knowledge of NetSuite customization, including workflows, saved searches, reports, and dashboards.

Experience with data management tools such as NetSuite Data Loader, Import Assistant, and CSV imports.

Strong understanding of NetSuite user roles, permissions, and security settings.

Familiarity with NetSuite APIs, integrations, and third-party applications.

Excellent problem-solving skills, with the ability to analyze issues and provide effective solutions.

Strong project management skills, with experience in coordinating sprints and tracking project progress.

Excellent communication skills, both written and verbal, with the ability to explain complex concepts to non-technical stakeholders.

Ability to work effectively in a fast-paced, team-oriented environment.

Preferred Skills:

Experience with NetSuite's advanced modules such as SuiteScript, SuiteTalk, SuiteBilling, and SuiteFlow.

Knowledge of ERP implementation and integration processes.

Experience with change management and configuration deployment processes in a NetSuite environment.

Purple Perks:
What do we offer you?

Medical, dental and vision - for employee, partner, and children!

Generous PTO and observed holidays

2 Paid VoluNteer Days per year

Pension Plan with company-contribution

Employee Stock Purchase Program

Discounted gym access at several local facilities

FuN-raising opportunities as part of our giving program

N-ablite Learning - custom learning experience as part of our investment in you

The Way We Work - our hybrid working model based on trust and flexibility

About N-able:
At (NYSE: NABL), we are a global software company that turns IT possibilities into capabilities. That means we partner with technology leaders who support companies around the world by offering secure infrastructure and tools to navigate their evolving IT needs. We build strong relationships with our customers to help them thrive at every stage of growth, and at the heart of this effort is our network of N-ablites-a global team of extraordinary, diverse creators who are dedicated to making a difference in how our partners do IT.

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