Operations Manager

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Job description

Company Name:
ARS-Rescue Rooter

Overview:
American Residential Services is a national service leader, and we have an exciting career opportunity for an ambitious, team-oriented professional who is interested in joining our team as an Operations Manager. You will be responsible for the supervision of HVAC Technicians and Sales Reps to effectively provide HVAC sales, service, repair, and installation for customers.

We offer

$120k - $140k base salary

Annual bonus opportunity

Comprehensive benefits package including medical, dental, vision & life insurance

Employer paid Telehealth benefits with virtual doctor visits from day one

401(k) plan with company match

Paid time off and paid holidays

Quality, comprehensive training programs

Opportunities for advancement

Discount Programs with our partnered accounts (Childcare, personal cell phone, etc.)

Opportunity to give back to your community through partnership with St. Jude Children's Research Hospital, The Tim Tebow Foundation, ARS Cares Program, and More!

Responsibilities:
Supervise and delegate employees, which includes assisting in hiring, training, scheduling of employees, setting work priorities, conducting staff meetings, counseling and evaluating performance and supervising work assignments to ensure effective operations

Coach and motivate sales team to work at their maximum productivity; coaches, trains and develops Technicians and Lead Generators to increase work and sales skills

Provide technical support to the field via radio, telephone, and job sites

Provide training and support for the HVAC Technicians and Sales Reps

Resolve customer issues and complaints to ensure customer satisfaction

Assist the General Manager with data collection and report preparation

Review payroll records to ensure employees are paid properly

Qualifications:
High School diploma or general education degree (GED)

Proven success leading a team to achieve branch/corporate objectives

Proven track record and prior Sales Management experience required

Strong computer and mathematical skills required

Excellent negotiation, communication and presentation skills

Understanding of a P&L statement and budgeting

Ability to understand the effects of economic, financial and market conditions on the business

Able to operate in a dynamic, fast-paced environment and adapt to a changing environment

Ability to think both strategically and execute against day-to-day objectives

If you are interested in joining our team, please apply today!

We conduct pre-employment screening. We are an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, we may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

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