Program Manager - FAE Training

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Job description

Overview:
WHAT YOU DO AT AMD CHANGES EVERYTHING

We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences - the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the AMD culture. We push the limits of innovation to solve the world's most important challenges. We strive for execution excellence while being direct, humble, collaborative, and inclusive of diverse perspectives.

AMD together we advance_

Responsibilities:
THE ROLE:

The mission of the AMD Field Engineering Solutions Team is AMD share growth by helping customers solve their business problems. Our team collaborates at all phases including partner roadmap development, customer IT strategy consulting, technical value demonstrations, specific solution development and successful deployment. The team is the technical voice of the customer to internal organizations delivering on AMD's commitment to enabling solutions for the industry's biggest challenges.

We are in search of an experienced program manager with the ability to work efficiently and manage effective relationships in a cross-functional organization to meet commitments for successful FAE onboarding, sourcing needs and technical experts to deliver training curriculum for a group of varied types of FAEs across the globe

THE PERSON:

Does this sound like you? We'd love to talk!

Self-driven with a strong sense of ownership

Ability to network, build relationships

Able to drive effective decision-making across multiple functions and levels within the organization

Highly organized, able to prioritize, and juggle multiple work streams to tight deadline

Excellent verbal and written communication skills to handle all levels of interaction, including executive level

KEY RESPONSIBILITIES:

Needs Assessment: Conducting thorough analyses to identify training needs across the organization. This involves collaborating with department heads and key stakeholders to understand business requirements and performance gaps.

Program Development: Designing training programs that address identified needs. This encompasses everything from creating course content to identifying and selecting appropriate delivery methods (e.g., e-learning, workshops, on-the-job training).

Implementation: Coordinating logistics for training sessions, including scheduling, resource allocation, and participant enrollment. Ensuring smooth execution of training plans and addressing any issues that arise.

Evaluation and Feedback: Monitoring and assessing the effectiveness of training programs. Using feedback from participants and performance metrics to adjust and improve.

Team Collaboration: Working alongside other professionals, managers, and external vendors to deliver comprehensive training solutions. Fostering strong relationships to facilitate cooperation and support.

Technology Integration: Incorporating the latest learning technologies and platforms to deliver engaging and effective training experiences.

Reporting: Creating detailed reports on training activities, outcomes, and ROI. Presenting findings to senior leadership and making data-driven recommendations for future training strategies.

PREFERRED EXPERIENCE:

Must have a proven track record in a similar Program Management type role; any training exposure a plus.

This is not an entry level role.

Project Management: Strong organizational and planning skills. Capability to prioritize and manage multiple projects simultaneously while meeting deadlines.

Communication: Excellent written and verbal communication skills to handle all levels of interaction, including executive level. Proficiency in conveying complex information clearly and effectively to different audiences.

Analytical Skills: Ability to assess needs, analyze data, and evaluate training outcomes. Ability to make data-driven decisions and improvements.

Interpersonal Skills: Strong relationship-building skills. Ability to work collaboratively with cross-functional teams and stakeholders.

Problem-Solving: Creative thinking and problem-solving abilities. Capability to identify issues and develop effective solutions.

Attention to Detail: Meticulousness in planning, executing, and evaluating training programs. Ensuring that no aspect of the training is overlooked.

Tools: Strong knowledge of productivity and project tools including Jira, Salesforce and Microsoft Office Suite

ACADEMIC CREDENTIALS:

Bachelor's degree

LOCATION:

Austin, TX is preferred

Qualifications:
At AMD, your base pay is one part of your total rewards package. Your base pay will depend on where your skills, qualifications, experience, and location fit into the hiring range for the position. You may be eligible for incentives based upon your role such as either an annual bonus or sales incentive. Many AMD employees have the opportunity to own shares of AMD stock, as well as a discount when purchasing AMD stock if voluntarily participating in AMD's Employee Stock Purchase Plan. You'll also be eligible for competitive benefits described in more detail .

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants' needs under the respective laws throughout all stages of the recruitment and selection process.

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