Salesforce Project Manager

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Job description

Project managers are the people in charge of a specific project or projects within a company. As the project manager, your job is to plan, budget, oversee and document all aspects of the specific project you are working on. Project managers might work by themselves or be in charge of a team to get the job done.

This position will perform project management activities for a new Salesforce application, Immunizations Consolidated Customer Relationship Management (CRM) tool. This project is to build a consolidated customer support tool that will allow external users to create and monitor service tickets in a single application. This role will be responsible for oversight of the project and its deliverables including status reporting, tracking issues and risk, monitoring the project budget, appropriate escalation to leadership and resolving issues and risks. Excellent teamwork and communication skills are required.

The Worker will need to perform the following tasks and assignments:

Overseeing design and development work.

Ensuring project meets the standard HHSC guidelines and procedures and developing project artifacts in accordance with Texas Project Delivery Framework.

Managing the project with feature-driven Agile methodology, overseeing, and tracking development progress, and ensuring project assignments and progresses align with project timelines.

Developing and managing project plans.Documenting risks, issues, and contingency plans; ensuring resolution of issues and removal of project barriers.

Providing weekly status updates (written and verbal) and conducting regular project team status meetings.

Overseeing the development of SDLC artifacts, ensure business requirements get translated into technical specifications, guide, and facilitate the SDLC process.

Developing and maintaining strong relationships with project sponsors and stakeholders.

Possessing strong communication and presentation skills.

Possessing strong teamwork skills.

Transferring working knowledge to current staff.

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