ServiceNow developer

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Job description

About Client:

The Client is a leading global IT services and consulting company, providing a wide range of services to clients in various industries, including banking, financial services, retail, manufacturing, healthcare, and more. It is one of the largest employers in the IT industry and has a vast and diverse workforce. The company places a strong emphasis on employee training and development. Client is known for its commitment to innovation and invests in research and development to stay at the forefront of technological advancements.

It offers a comprehensive set of services, including:

IT Services: Application development, maintenance, and testing.

Consulting: Business consulting, IT strategy, and digital transformation.

Business Process Outsourcing (BPO): Outsourcing of business processes to improve efficiency.

Enterprise Solutions: Implementation and support of enterprise-level software solutions. Digital Services: Services related to digital technologies, such as analytics, cloud, and IoT.

Salary Range: $120K-$130K/Annum

Job Description:

ServiceNow Knowledge: The resource should have a strong grasp of the ServiceNow platform, including modules like HRSD, ITSM and ITOM, with experience in navigating and testing customer-specific implementations.

Automation Testing: Proficiency in test automation tools like Playwright / Selenium or ServiceNow's ATF is essential for this role.

Manual Testing: Manual testing skills are needed for functional, integration, and user acceptance testing, especially for scenarios that cannot be automated.

Scripting and Coding: The candidate should have hands-on experience with JavaScript for custom workflows and test scripting.

API Testing: The resource needs to be proficient in testing REST/SOAP APIs to ensure seamless ServiceNow integrations.

CI/CD & DevOps: Familiarity with Agile and CI/CD tools like Jenkins or Jira is important to align with development cycles.

Problem-Solving & Communication: Strong analytical and communication skills are required to diagnose issues, document defects, and collaborate with developers and stakeholders.

Roles & Responsibilities:

Test Strategy & Execution: The candidate will be responsible for developing and executing test strategies for ServiceNow applications, covering functional, regression, and integration testing.

Automation Implementation: Setting up or maintaining test automation frameworks to optimize testing efforts is a key responsibility.

End-to-End Testing: The resource will conduct thorough testing from development to production, ensuring functionality, security, and performance.

Team Collaboration: Close collaboration with technical and business teams to align ServiceNow solutions with customer requirements is critical.

Reporting and Documentation: The candidate will document test cases, results, and defects, and report findings to stakeholders.

Compliance & Security: Ensuring the ServiceNow platform complies with industry-specific security and regulatory requirements is a key part of the role.

About ApTask:

ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Candidate Data Collection Disclaimer:

At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.

If you have any concerns or queries about your personal information, please feel free to contact our compliance team at

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