Sr. Manager, Salesforce Platform & Integration

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Job description

Job Description

What if you could use your technology skills to develop a product that impacts the way communities' hospitals, homes, sports stadiums, and schools across the world are built? Construction impacts the lives of nearly everyone in the world, and yet it's also one of the world's least digitized industries, not to mention one of the most dangerous. That's why we're looking for a talented Sr. Manager Salesforce Platform & Integration to join Procore's journey to revolutionize a historically underserved industry.

We're looking for Sr. Manager, Salesforce Platform and Integration to join Procore's GTM team within our Data, Technology and Security Organization

As a Senior Manager, you have a deep background in managing Salesforce and Integration Platform, enjoy managing (url removed) delivery teams, and are comfortable collaborating with multiple business stakeholders, and balance competing priorities with ease. You will partner with our GTM delivery team and Business Application team. As a technical leader, you'll motivate a high-performing team responsible for the design, development, configuration, testing and administration of Salesforce platform and related integration systems to deliver on strategic business objectives.

This position reports to the Sr. Director, GTM Systems and will be based in our Austin office. We're looking for someone to join us immediately.

What you'll do:

Recruit, manage, and mentor a high-performing team of administrators, developers, quality engineers, and system analysts responsible for overseeing the Salesforce, Workato, and Camunda integration platforms

Manage the performance of the team, including promotions, compensation and performance improvement plans

Own the overall Salesforce platform strategy, ensuring that it meets the overall business requirements and support long-term goals

Oversee day-to-day operations , including system monitoring, issue resolution, maintenance, and continuous improvement of Salesforce ecosystem

Manage and optimize integration with third-party tools and platforms utilizing integration platform such as Workato and Camunda, ensuring seamless data flow and functionality

Collaborate with cross-functional product teams to prioritize, manage and release new features, functionality, and system upgrades

Ensure adherence to data governance policies, regulatory compliance like SOX and industry best practices within Salesforce platform

Establish and lead observability practices and tooling for Salesforce platform and other enterprise system

Take a hands-on approach to the entire software development lifecycle, working in an Agile environment where innovation and teamwork are pillars of success

Stay informed on the latest Salesforce capabilities and industry trends, identifying opportunities to leverage new technologies to enhance platform and scalability

What we're looking for:

Bachelor's in Computer Science, Information Technology, related technical field

12 + years of experience in Salesforce platform management or operations, with at least 5+ years in a leadership or managerial role

Strong experience in Salesforce Sales Cloud, Service Cloud, and/or other Salesforce products

Deep understanding of Salesforce platform capabilities, architecture, and development lifecycle

Proven experience with integration platforms such as Workato, MuleSoft, Snapllogic or Camunda

In-depth experience in integration architecture and design, particularly with Camunda. Proven track record of handling large-scale integrations involving Salesforce, NetSuite, and Workday

Excellent leadership and people management skills with a track record of building and leading high-performing teams

Strong problem-solving and analytical skills with the ability to manage competing priorities in a fast-paced environment

Strong communication and stakeholder management skills

Salesforce certifications such as Salesforce Administrator, Salesforce Advanced Administrator, or Salesforce Platform App Builder are highly desirable

Working knowledge ITIL, Agile/Scrum are a plus

About Us

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on to see what others are saying about working at Procore.

We are an equal opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic, and inclusive environment. We do not tolerate discrimination against employees on the basis of age, color, disability, gender, gender identity or expression, marital status, national origin, political affiliation, race, religion, sexual orientation, veteran status, or any other classification protected by law.

Perks & Benefits

You are a person with dreams, goals, and ambitions-both personally and professionally. That's why we believe in providing benefits that not only match our Procore values (Openness, Optimism, and Ownership) but enhance the lives of our team members. Here are just a few of our benefit offerings: generous paid vacation, employee stock purchase plan, enrichment and development programs, and friends and family events

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