Box Office/Parking Seller Part-time Ford Park Entertainment Complex

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Job description

Oak View Group:
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary:
Undersupervision of Box Office Director and Box Office Supervisors, responsible for ticket sales, parking sales, & customer service for all ticketed events at Doggett Ford Park

This role will pay an hourly rate between $11 to $13

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.

Responsibilities:
Know and understand the operations of the Doggett Ford Park ticketing system

Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating,
etc.)

Know and understand seating charts and configurations of Doggett Ford Parl

Perform transactions for all events on the ticketing system with efficiency and accuracy

Collect proper currency or credit card amount for purchase of ticket(s) as well as give back proper number of
tickets and correct change for cash handling purposes

Communicate and satisfy patrons with world class customer service

Answer phones and address call-in purchasers request for information

Reconcile all monies received from ticket sales

Maintain confidentiality

Additional duties may be assigned by Box Office Director or Box Office Supervisor

Qualifications:
Ability to multitask in a fast paced environment

Familiarity with Windows based computers

Possess excellent customer service skills

Experience working with the public and cash handling

Ability to work independently and as a productive member of a team

Capable of working a flexible schedule and extended hours, including but not limited to, working early mornings,
nights, weekends and holidays in addition to traditional business hours

Must be able to work in a loud environment

Must be over 18 years of age or older

Strong verbal communication skills in the English language (Spanish is a plus)

Proven ability to work well with all levels of management

Strong analytical and problem solving skills

Capable of working outside in variety of weather conditions as this position provides ticket selling for parking lots and Doggett Automotive Fields

Position may require long extended hours during a shift

Strengthened by our Differences. United to Make a Difference:
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer:
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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