Dispatch Coordinator

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Job description

Overview:
Dispatch Coordinator
Statewide Remodeling I Grapevine, TX I

Join Statewide Remodeling, a proud division of Renuity Home, where opportunity and work-life balance thrive. Here, we believe that work should be enjoyable, mission-driven, and financially rewarding.

Celebrating over 30 years as a top brand in the multi-billion-dollar exterior remodeling industry, we are well positioned for explosive growth, backed by industry leader Renuity. At Statewide we live by our core values, which extend to personal joy, knowledge, value, and performance for the employees who proudly wear the Statewide logo.

The Role

Hiring Immediately - As a full-time Dispatch Coordinator in our call center, scheduling organization is your specialty! You will book, re-schedule, and monitor appointment calendars to utilize our team of in-home sales representatives effectively and efficiently. Get ready to steer your journey toward a successful customer service career with one of the fastest-growing home remodeling companies in the country!

Does This Sound Like You?

Personality: Organized, dependable, diligent, creative

Track Record:

Successful customer service experience

Thrive in team settings

Effective multi-tasking

Incredibly organized with attention to detail

Accurate and consistent

Call center background

If this resonates with you, then this opportunity is a perfect match! Read on for the responsibilities and qualifications and apply now-we're actively interviewing for just one available position.

Responsibilities

Scheduling in-home sales appointments for team of representatives

Corresponding with customers and sales reps to monitor appointment status

Remaining available to customers to troubleshoot and problem solve during process

Ensuring accurate data entry with CRM system

Qualifications

Prior dispatch experience, preferably in the home improvement industry

Excellent organizational skills

Clear communication skills

Effective at balancing multiple calendars as needed

Self-motivated, disciplined, and dependable

Tech-savvy, familiar with CRM systems

Compensation

Competitive hourly base pay starting at $17.50/hr

Eligible for performance-based bonuses!

Benefits & Perks

Comprehensive medical, dental, life, and disability insurance tailored to you and your family's needs

Paid parental leave

Robust 401(k) retirement savings program

Generous paid vacation and holidays

Growth potential-qualify for advancement within 6 months!

Continuous learning and development

Statewide Remodeling provides the following inclusive hiring information: We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

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