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Genesys Architect with Cloud experience

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Resource Logistics, Inc.

2024-11-05 05:43:50

Job location Dallas, Texas, United States

Job type: fulltime

Job industry: Construction

Job description



Genesys Clienthitect with Cloud experience

remote work

The Genesys Clienthitect generates solutions based management and automation of cloud provisioning tasks, customer support and administration of Managed Cloud Environments (MCEs), workflow and tools development, cloud Clienthitecture, and service administration.

Configure and manage MLPA Virtual Network in Genesys PureCloud, establish our core services in the VNET, enable Genesys PureCloud to serve as a part of MLPA network

Develop scripts to automate the deployment of resource stacks and associated configurations

Utilize native Genesys PureCloud services to meet the firms technology and resiliency requirements

Drive Identity and access and configuration management, and monitoring strategy for Genesys PureCloud

Lead design process for network connectivity to Genesys PureCloud

Extend MLP standard systems management processes into the cloud including change, incident, and problem management

Establish and implement monitoring and management infrastructure for both availability and performance management

Establish internal pricing and instance selection model for Genesys PureCloud virtual machines

Integrate Genesys PureCloud management tooling with MLP including automation of spin-up and spin-down and billing approvals

Design and implement data protection options, including HA and BCP protection in Genesys

PureCloud

Required Qualifications

BS in Computer Science or related field or equivalent years of experience.

Strong technical knowledge of Microsoft Genesys PureCloud cloud services.

Agile / Solutions oriented individual.

Experience installing, configuring, deploying, and maintaining cloud-based servers and services running various operating systems in an enterprise environment.

Experience in creating tools, scripts, and automation with at least of the following: PowerShell, Python, Ruby, and Bash.

Excellent verbal and written communication skills. or more years of experience in Clienthitecting, building Genesys PureCloud Cloud solutions

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