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Principal Enterprise Architect - Microservices (Azure)

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ServiceNow

2024-11-06 05:41:53

Job location Dallas, Texas, United States

Job type: fulltime

Job industry: Construction

Job description

Job Description

The Digital Customer Experience (DCX) team creates consumer-grade digital experiences and products that help our customers and partners be successful and realize the value of their ServiceNow investment. Leveraging the latest technologies, and built on ServiceNow's intelligent platform, we deliver a seamless, personalized experience at every step of our customers' journey. The products we build power digital business for ServiceNow and can even become commercially available.

Come join the Digital Customer Experience (DCX) team, within the Digital Technology organization, & work with a talented group of PMs, developers, designers, and researchers. We're all about delivering delightful, secure customer and employee experiences that accelerate ServiceNow's journey to become the defining enterprise software company of the 21st century. And we love co-creating, using, and highlighting our own products to do it. Ultimately, we strive to make the world work better for our employees and customers when you work in ServiceNow Digital Technology, you work for them.

What you get to do in this role:

Partner in developing a transformative approach to design architecture and build customer and employee experiences of the future

Lead the alignment of Digital Customer Experience strategy with the strategic priorities of the company

Engage and provide architecture thought leadership across Chief Digital and Information Officer and CDIO's leaders

Analyze gaps in technology architecture and translate them into opportunities, with a roadmap to attain strategic outcomes

Evaluate and define vendor strategy that supports Architecture tenets

Partner with senior business stakeholders to understand business outcomes and lead capability maturity led technology investment decisions

Lead and drive roadmaps towards a future/target state reference architecture

Lead solving complex design challenges and resolve technological disagreements with informed architecture pattens

Lead the design of Enterprise architecture policies and guidelines to manage and guide DCX and stakeholders

Lead and partner with Early Technologies teams to foster innovative thinking and drive PoCs to experiment disruptive technologies

Inform a friend!

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