PTC Release and Deployment Analyst

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Job description

PTC Release and Deployment Analyst #(phone number removed)

Location: Fort Worth, TX 76131

Pay: $30 - $33/hr. + Benefits

Assignment: Contract W2 (No Third Party Vendors)

Length of Assignment: 12-months with possibility to extend

Reason for Opening: Backfill

Onsite Flexibility: First initial weeks of training require more than 50% onsite, then as of 1/2/25 4 days a week onsite will be required

Drug screen WILL be required during onboarding process.

They are looking for a HIGHLY organized IT Coordinator who will assist in the implementation of Track databases on locomotives. Must be very comfortable with Outlook to schedule the installs, training and schedules of over 6000 engines.

They will do research of schedules, coordinating trainings and down time of the Locomotives.

Successful candidate will support Positive Train Control (PTC) software, configurations and database releases with a focus on system reliability and stability. Successful candidate

should be able to adjust to multiple demands and shifting priorities. They will also manage a significant workload, work to remove barriers, and push to achieve results. Candidate will be self-motivated, possess strong time management skills and work exceptionally well within a team. A successful candidate will also be able to communicate well, verbally and written between different levels of management. A STRONG COORDINATOR would be good for this!

Duties/Responsibilities/Qualifications

24/7 Hours of Service Position

Requires knowledge and experience with Microsoft products (Excel, Outlook, Word, and

Power Point). Excel pivot charts, graphs, formulas

Experience with Remedy, Notepad , PuTTy, and SharePoint site maintenance

Experience with Positive Train Control, NMS Client, TMDS ViewClient is a plus

Excellent understanding of product release methodologies (including familiarity with ITIL's Release and Deployment Management process)

Skills in troubleshooting computer system problems, reading and analyzing logs to find root causes of issues, etc.

Ability to take in information from many different sources and determine how they relate to each other to determine where the problem lies

Resolves technical issues through debugging, research and other investigative procedures

Develop and follow processes to prevent incidents from happening and to minimize the impact of incidents that cannot be prevented

Communicate information about known errors and workarounds

Release the pre-planned communications about the change to all stakeholders

Ensure the release controls are documented and well understood by support teams

Ensure that a detailed deployment plan has been documented along with a backout plan should anything go wrong during a deployment

Ensure that stakeholders are properly notified and prepared for release

Coordinate the change, ensure the environment is stable after change

Validate that the product has been correctly packaged before deployment and ensure that all release controls have been satisfied

Perform root cause analysis for escalated incidents

Reliable, prompt and a self-starter

Highly motivated and able to work mostly independently & as team player

Strong communication skills both written and verbal

Strong interpersonal skills

Strong time management and problem solving skills

Applicant must maintain open communication with peers, team members, and business

partners. Appropriate escalation of issues and risks to the Manager is critical.

Build constructive relationships with team members, business partners and vendors

Additional Skills

In charge of putting old track database on every new locomotive.

High level of organization is REQUIRED.

Could work anywhere from 0-35 track databases depending on the week.

Needs to know when to ask for help.

Previous railroad experience would be extremely helpful.

Previous change management or release and deployment experience would be extremely helpful.

Some flexibility on hours is necessary due to having to support locomotive cutovers.

Will need to pass a drug screen during onboarding as a requirement for role.

Project coordination/management skills would be helpful.

Experience with Web Tech software.

Experience working in a locomotive operations center would be ideal.

Database deployment team is 5 people and they operate on a 5 week rotating schedule.

Telecommunications experience in the field would be helpful.

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