In Room Dining Supervisor - Full Time

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Job description

Location:

THE MODERN HOME OF AMERICAN GOLF

Discover The Modern Home of Golf at our Frisco resort

At the heart of modern golf culture, Omni PGA Frisco Resort delights from tee time to cocktail hour. Stay in one of our 500 thoughtfully-appointed hotel rooms and suites or one of 10 exclusive ranch houses. Tee off on two 18-hole championship courses at Fields Ranch, designed by acclaimed golf course architects Gil Hanse and Beau Welling. Practice on a 2-acre putting course, continue after dark at The Swing, a lighted 10-hole, par-3 short course, and find more fun off the fairway at the Monument Realty PGA District nearby. Balance your golf getaway at our resort in Frisco, TX with four on-site pools, including an adults-only rooftop infinity pool. You can also book rejuvenating treatments at Mokara Spa and indulge in inventive fare at 13 dining destinations. Whether you're planning your next golf trip or a once-in-a-lifetime family vacation, you'll always remember your stay at Omni PGA Frisco Resort.

Job Description:
Omni PGA Frisco Resort is seeking an In Room Dining Supervisor to join our team. Omni Frisco PGA Resort provides north Texas with 127,000 square feet of event space, 13 new food and beverage outlets, an extravagant spa and a full entertainment district. Featuring two championship 18-hole golf courses along with a third short course, we will provide incredible options for our guests and local community for dining, events, and entertainment.

This position is responsible for ensuring proper training and supervision of all personnel. The In Room Dining Supervisor is to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures.

Responsibilities:
Responsible for assigned shift, assisting in overall management

Assist in overall supervision of the department as outlined in manager's job description.

Complete environmental checklist for dining room.

Spot check liquor pars and order daily supplies.

Hold pre-meal meetings.

Follow up on established training steps.

Handle guest comments and complaints and ensure guest satisfaction.

Communicate with guests and receive feedback.

Stay on the floor during peak hours.

Observe, teach and correct staff's service.

Examine food preparation and beverage presentation.

Maintain condition of dining room, lobby lounge, morsels, mini bar and room service.

Assist manager in; scheduling, completing weekly payroll, and forecasting both weekly and monthly.

Participate in interviewing new employees as needed.

Prepare maintenance request and follow-up.

Monitor food and liquor requisitions and food waste.

Check bar controls, shot glass use, red lining, and bottles totally empty daily.

Qualifications:
1 year of experience in Food and Beverage Supervision or Management role preferred.

Must have the ability to manage deadlines.

Understanding of Food and Beverage financials including cost and par controls is preferred.

General knowledge of Microsoft Word, Excel, and PowerPoint.

Must have a strong attention to detail as well as strong customer service skills.

Must be able to work a flexible schedule including weekends and holidays.

Must be familiar with and adhere to all liquor liability laws.

Must know emergency procedures and work to prevent accidents.

Must be TIPS Certified.

Must be at least 21 years of age and have a Vaild FL or GA License in Good Standing

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Omni Hotels & Resorts.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: and the following link is the

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .

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