Lookout Lounge & Bar Manager

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Job description

Overview:

THE MODERN HOME OF AMERICAN GOLF

Discover The Modern Home of Golf at our Frisco resort

At the heart of modern golf culture, Omni PGA Frisco Resort delights from tee time to cocktail hour. Stay in one of our 500 thoughtfully-appointed hotel rooms and suites or one of 10 exclusive ranch houses. Tee off on two 18-hole championship courses at Fields Ranch, designed by acclaimed golf course architects Gil Hanse and Beau Welling. Practice on a 2-acre putting course, continue after dark at The Swing, a lighted 10-hole, par-3 short course, and find more fun off the fairway at the Monument Realty PGA District nearby. Balance your golf getaway at our resort in Frisco, TX with four on-site pools, including an adults-only rooftop infinity pool. You can also book rejuvenating treatments at Mokara Spa and indulge in inventive fare at 13 dining destinations. Whether you're planning your next golf trip or a once-in-a-lifetime family vacation, you'll always remember your stay at Omni PGA Frisco Resort.

Job Description:

Omni PGA Frisco Resort is seeking a passionate Manager for the Lookout Lounge & Bar to join the team of our brand-new luxury resort. Omni Frisco PGA Resort provides North Texas with 127,000 square feet of event space, 13 new food and beverage outlets, an extravagant spa and a full entertainment district. Featuring two championship 18-hole golf courses along with a third short course, we will provide incredible options for our guests and local community for dining, events, and entertainment.Seaglass Restaurant Manager is responsible for overseeing the Seaglass Lobby Lounge and ensuring the highest level of Food and Beverage service. Will facilitate training and supervision of all Seaglass Staff. Will deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures. Must have previous leadership experience in similar environment.

The Lookout Lounge & Bar is a resort gathering spot featuring elevated, inspired small plates, tapas, and bar bites. Beverage highlights include sophisticated wine service and modern twists on classic cocktails with Texas swagger. All of this can be enjoyed indoors or on the patio and all with a view of the rolling Frisco Hill Country and adjoining golf courses.

Responsibilities:
To consistently insure the maximum guest satisfaction while dining in the restaurant.

Pre-shift meeting conducted with service staff on a daily basis.

Supervision of floor during operation.

Insure that service personnel follow service protocol including steps of service.

Monitor timing of guest experience.

Handle all complaints to the guests' satisfaction.

Maintain a consistently smooth running operation.

Make weekly schedule for the staff.

Ensure Kitchen, stewarding and cashier staff are on duty as scheduled.

Ensure the side-stations are fully stocked with equipment.

All side-work complete and checked out by the manager.

Making sure the beverage machines are functioning properly.

Ensure station rotation in seating.

Assist in seating or service of guests as necessary.

Coordinate all functions in dining room during service.

Monitor productivity of service staff.

Monitor and critique the quality and consistency of the food product.

Making sure special boards and/or descriptions posted accurately.

Continuously check food quality and presentation coming from kitchen.

Maintain food displays during service.

Monitor guest satisfaction and comments regarding food and service.

To be familiar with clients so that there is constant recognition of all repeat guests.

Review reservations on a daily basis and check against the VIP list from the front desk.

All special attention details handled properly.

Maintain the physical atmosphere and cleanliness of the restaurant.

Ensure the staff's uniforms and appearances meet specifications.

Make sure tabletops are set to specifications, and during service, constantly inspect tabletops, side-stations and tray stands.

All menus inspected daily by hostess.

Make sure all equipment in good condition and clean.

Make sure work areas are being maintained neat, orderly and clean.

All lights and music adjusted appropriately for each meal period.

To contribute to the profitability of the restaurant through cost control effectiveness.

Constantly perform positive up-selling techniques with service staff.

Expedite table turnover and table resetting.Implement sales promotions and merchandising programs.

Be familiar with all beverage-related procedures and equipment and assist the cashier when needed.

Know and adhere to all company policies and procedures.

Know emergency procedures (including CPR) and work to prevent accidents.

Be familiar with and enforce all policies related to liquor liability laws.

Perform any and all other duties assigned and/or required by management.

Qualifications:
Bachelor's Degree or Equivalent

Previous Bar Experience required

Flexible schedule including evenings, weekends, and holidays

Understanding of financial statements and labor productivity

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