Service Manager, Ag Equipment

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Job description

We're looking for just the right individual to fill the role of Service Manager at our rapidly growing Ag Equipment dealership in the Elgin area. Our company is growing and this is our busiest service department. We need a forward-thinking Service Manager who has the technical and logistical know-how to manage all the moving parts of the shop efficiently.

Service Manager Responsibilities:

• Develop, maintain, and adhere to a priority system for scheduling all service work.
• Ensure that all manufacturer warranty claims are completed and filed in a timely manner.
• Schedule and assign job and work areas to employees according to their skills and knowledge, and the customer need.
• Order parts as needed.
• Coordinate training.
• Monitor monthly metrics to assure achievement of departmental goals.
• Show the same amount of care and respect to the owner of one piece of equipment as you would to a $20 million customer.

Service Manager Requirements:

• Proven communication and leadership skills.
• The ability to thrive in a fast-paced environment, with a sense of urgency.
• Must work well in a team environment-one in which you will interact regularly with all departments.

Service Manager Benefits:

• Health insurance.
• 401k match, up to 3%.
• PTO.
• Very competitive pay commission structure

Note: Only qualified applicants with a provided resume will be contacted.

If interested, please contact Mark McClure at and attach your resume.

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.

GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.

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