Director, Software Engineering - Houston, TX

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Job description

Position Summary:
The Director, Software Engineering drives innovation by leading engineering teams and integrating web and mobile applications with Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) systems. This role ensures seamless digital solutions that support Empower's mission to expand access to affordable medications, offering the opportunity to shape modern software practices and lead impactful initiatives.

Duties and Responsibilities:
Provides technical leadership and drives innovation in solution development for enterprise platform teams, integrating web and mobile applications with Enterprise Resource Planning (ERP) and CRM systems.

Leads distributed engineering teams to build services for pharmacy operations, including inventory, pricing, and offers, ensuring on-time, high-quality project delivery within budget.

Drives platform strategies in collaboration with Digital Product Teams, Data Teams, Enterprise Architecture, and Digital Engineering to align solutions with business needs.

Oversees delivery of enterprise-wide digital services, including microservices and Application Programming Interfaces, while fostering modern software architecture practices and agile processes.

Acts as a strategic thought leader, managing 24/7 platform operations, setting key metrics aligned with Key Performance Indicators and Objectives and Key Results, and ensuring efficient use of cloud platforms.

While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. The employee is regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Knowledge and Skills:
Proven expertise in Agile methodologies, DevOps practices, ERP implementations, strategic planning, resource management, and project leadership, with strong communication skills and deep experience in the pharmaceutical industry, including managing complex integrations and regulatory compliance.

Key Competencies

Customer Focus: Ability to build strong customer relationships and deliver customer centric solutions.

Optimizes Work Processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement.

Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.

Resourcefulness: Secures and deploys resources effectively and efficiently.

Manages Complexity: Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems.

Ensures Accountability: Holds self and others accountable to meet commitments and objectives.

Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations.

Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Values

People: Our people define who we are as a company, and we believe that understanding and addressing the needs of our team, clients, and community is fundamental to fostering a culture of support and growth.

Quality: Quality stands at the core of our mission, reflecting our commitment to excellence in every medication we produce.

Service: We are here to serve others. Every interaction with our patients, providers, employees and other stakeholders comes from a place of service.

Innovation: By continuously exploring new methodologies and embracing technology, we ensure that every solution we offer is at the forefront of pharmaceutical care.

Experience and Qualifications:
Over 12 years of experience in digital technology, software engineering, and backend development, including 10 years of management experience leading teams through the full software development life cycle, and 5 years overseeing cloud or application platform implementations using microservices, event-driven, and cloud-native technologies, with expertise in ERP, C#, Java, Node.js, Angular, Amazon Web Services (AWS), and Microsoft Azure.

Bachelor's degree in computer science, Information Technology, or a related field (or equivalent experience).

Extensive experience managing digital development teams, designing event-driven architectures with Kafka, developing strategies across digital, ERP, and key business domains, and optimizing system performance in high-transaction environments.

Benefits:
No-Cost Medication: Get your prescribed compounded medications at no cost, ensuring your health without the financial burden.

Onsite Health & Wellness - IV Therapy Drips: Rejuvenate with complimentary onsite IV Therapy drips, enhancing your well-being and energy levels.

Comprehensive Medical, Dental, and Vision Options: Choose from three medical plans tailored to your needs, plus options for dental and vision coverage for you and your family.

Telehealth visits: Access board-certified Doctors anytime, anywhere for you and your family.

Paid & Volunteer Time Off: Enjoy paid time off for personal pursuits and contribute to causes you care about with volunteer time off.

Paid Holidays (8 scheduled; 2 floating): Celebrate with eight scheduled holidays and two floating holidays, giving you flexibility and time for personal traditions.

Life & AD&D Coverage: Secure your and your family's financial future with life and accidental death and dismemberment (AD&D) insurance.

FSA (Flexible Spending Account): Manage healthcare expenses smartly with pre-tax dollars in a Flexible Spending Account (FSA).

401K Dollar-for-Dollar Up to 4%: Invest in your future with our 401K plan, featuring a dollar-for-dollar match up to 4%.

Company Paid Long-Term Disability: Provided at no cost, which replaces 60% of your income if you become disabled for a long period of time.

Flexible Schedules: Balance work and life seamlessly with our flexible scheduling options.

Rewards & Recognition Program: Your hard work doesn't go unnoticed - enjoy rewards and recognition beyond your paycheck.

Additional Voluntary Benefits

Accident Insurance: Pays a lump sum benefit to help cover expenses following an accidental injury.

Hospital Indemnity Insurance: Enhance your peace of mind with supplemental hospital insurance for unexpected stays.

Critical Illness: Protect your finances from the expenses of a serious health issue.

Short-Term Disability: Protect your income during illness or injury with short-term disability coverage.

Supplemental Life & AD&D: Add an extra layer of financial protection for you and your loved ones with supplemental life and AD&D coverage.

Legal Services: Access professional legal assistance to address concerns confidently.

Identity Theft Protection: Safeguard your identity and finances with our identity theft protection benefit.

Pet Insurance: Care for your furry family members with our pet insurance coverage.

Employee Assistance Program: Confidential counseling and support services for a holistic approach to your well-being.

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